Personal Information Protection and Electronic Documents Act

An Act to support and promote electronic commerce by protecting personal information that is collected, used or disclosed in certain circumstances, by providing for the use of electronic means to communicate or record information or transactions and by amending the Canada Evidence Act, the Statutory Instruments Act and the Statute Revision Act

This bill was last introduced in the 36th Parliament, 1st Session, which ended in September 1999.

Sponsor

John Manley  Liberal

Status

Not active
(This bill did not become law.)

Elsewhere

All sorts of information on this bill is available at LEGISinfo, an excellent resource from the Library of Parliament.

October 26th, 2023 / 3:50 p.m.
See context

Dr. Michael Geist Professor of Law, Canada Research Chair in Internet and e-Commerce Law, Faculty of Law, University of Ottawa, As an Individual

Thank you very much, Chair.

Good afternoon. As you heard, my name is Michael Geist. I am a law professor at the University of Ottawa, where I hold the Canada research chair in Internet and e-commerce law and am a member of the Centre for Law, Technology and Society. I appear in a personal capacity representing only my own views.

I’d like to start by noting that the very first time I appeared before a House of Commons committee was in March 1999 on Bill C-54, which would later become PIPEDA. I must admit that I don't think I really knew what I was doing at that appearance, but my focus at the time was on whether or not the law would provide sufficient privacy protections for those just coming online who had little background or knowledge of privacy or security, or even the Internet, for that matter.

I highlighted some of the shortcomings of the bill, including poorly defined consent standards that would lead to overreliance on implied consent, broad exceptions on the use or disclosure of personal information and doubts about enforcement. I urged the committee to strengthen the bill, but I have to say that I did not fully appreciate that the policy choices being made back then would last for decades.

I start with this brief trip down memory lane because I feel that we find ourselves in a similar position today, with policy choices on things like artificial intelligence and emerging technologies that will similarly last for far longer than we might care to admit.

It is for that reason that I think it is important to emphasize the need to get it right rather than to get it fast. I often hear the minister talk about being first, at least on AI, and I must admit that I don’t understand why that is a key objective. Indeed, if you leave aside the fact that the core of at least the privacy part of this bill was introduced in 2020 and languished for years, we now find ourselves in a race to conduct hearings that I don’t totally get. We have an AI bill where there is a major overhaul with no actual text available yet. Witnesses seemingly have to pick between privacy and AI, creating the risk of limited analysis all around.

I think we need to do better. I’ll focus these remarks on privacy, but to be clear, the AI bill and the proposed changes raise a host of concerns, including the need for independent enforcement and the high-impact definitions that puzzlingly include search and social media algorithms.

The other lesson from the past two decades is that you can seek to create a balanced statute—I know there's been a lot of talk about balance—but the playing field will never be balanced. It's always tilted in favour of businesses, many of which have the resources and expertise to challenge the law, challenge complaints and challenge the Privacy Commissioner. Most Canadians don’t stand a chance. That’s why we must craft rules that seek to balance the playing field, too, with broad scope of coverage, better oversight and audit mechanisms, and tough penalties to ensure that the incentives align with better privacy protection.

How do you do that? Given my limited time, I have five quick ideas.

First, to pick up where Professor Bennett ended, we must end the practice of “do what I say, not what I do” when it comes to privacy. I think it's unacceptable in 2023 for political parties to exempt themselves from the standards they expect all businesses to follow. Indeed, you can't credibly argue that privacy is a fundamental right and then claim that it should not apply in a robust manner to political parties.

Second, the addition of language around the fundamental right to privacy is welcome, but I think it should also be embedded elsewhere so that it factors more directly into the application of the law. For example, as former commissioner Therrien noted, it could be included in proposed subsection 12(2) among the factors to consider in an “appropriate purposes” test.

Third, the past 20 years have definitely demonstrated that the penalties matter for compliance purposes and are a critical part of the balance. The bill features some odd exclusions. There are penalties for elements of the appropriate purposes provision in proposed section 12, but not the main provision limiting collection, use and disclosure for appropriate purposes.

In the crucial proposed section 15 provision on consent, there are no penalties around the timing of consent or for using an implied consent within the legitimate interest exception. The bill says such a practice “is not appropriate”, whatever that means. It is an odd turn of phrase in a piece of legislation. But the penalty provision doesn't apply regardless.

Fourth, the committee has already heard debate about the appropriate standard of anonymized data. I get the pressure to align with other statutes. I’d note that proposed subsection 6(6) specifically excludes anonymized data from the act, and yet I think we want to ensure that the commissioner can play a data governance role here with potential audits or review, particularly if a lower standard is adopted.

Finally, fifth, provided we ensure that the privacy tribunal is regarded as an expert tribunal that will be granted deference by the courts, I’m okay with creating another layer of privacy governance. I appreciate the concerns that this may lengthen the timeline for resolution of cases, but the metric that counts is not how fast the Privacy Commissioner can address an issue but how fast a complainant can get a binding final outcome. Given the risks of appeals and courts treating cases on a de novo basis, existing timelines can go far beyond the commissioner's decision, and the tribunal might actually help.

Thanks for your attention. I look forward to your questions.