Thank you.
Mr. Pollard, in regard to the protocol at hotels, you mentioned a whole bunch of areas for which protocol is a concern, but to what extent, in your experience or from talking to your colleagues, do guests or space renters look to the hotel management for guidance around protocol when they're trying to set up something? Do they ask what to do in that situation?
Also, to what extent would protocol procedures be useful when a group already knows what protocol they have in mind and tells you what resources, materials, and labour they need to put the protocol in place?