We have the hearings scheduled in the board centres for a number of reasons. There is definitely a cost factor, but there is also a privacy factor. This is confidential client information, and there are system requirements to protect that information. It's a secure facility that we have these hearings in.
We mitigate. It's part of the standard practice for the chair of the board of referees to strongly emphasize at the beginning of every hearing that this is an impartial hearing and that the board of referees acts separately from the commission and the department. It is a very strong part of the practice to emphasize the impartiality of the decision-making while having the ease of access to the documentation and the use of cost-effective facilities.