Evidence of meeting #27 for Citizenship and Immigration in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was system.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Claudette Deschênes  Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

4:30 p.m.

Conservative

The Chair Conservative David Tilson

Good afternoon.

This is the Standing Committee on Citizenship and Immigration, meeting number 27, of Tuesday, March 13, 2012. This meeting is televised. The orders of the day are, pursuant to Standing Order 81(5), the study of supplementary estimates (C), 2011-12, votes 1c and 5c under Citizenship and Immigration.

We have before us today the Honourable Jason Kenney, who is the Minister of Citizenship, Immigration and Multiculturalism.

He has a whole bunch of staff, some of whom we recognize, and we'll let him introduce those people.

Thank you, Minister, to you and to your colleagues, for coming.

You have the floor.

March 13th, 2012 / 4:30 p.m.

Calgary Southeast Alberta

Conservative

Jason Kenney ConservativeMinister of Citizenship

Thank you.

Thank you, Mr. Chair and colleagues.

I am joined by Peter Sylvester, Associate Deputy Minister; Claudette Deschênes, who is obviously the Assistant Deputy Minister and whom you are very familiar with; Catrina Tapley, Associate Assistant Deputy Minister; and Amipal Manchanda, Chief Financial Officer.

Thank you, colleagues. Today, I am pleased to present to the committee supplementary estimates (C) 2011-2012.

I would like to use my appearance before this committee to thank all of you for the important report you submitted in the House of Commons last week, titled “Cutting the Queue: Reducing Canada's Immigration Backlogs and Wait Times.”

Your committee did a thorough job in examining this issue of backlogs and wait times in the immigration system. The evidence you gathered and the constructive recommendations you made will be very helpful for my department going forward, and I can assure you that a formal government response to the report will be forthcoming.

The Department of Citizenship and Immigration is keenly focused on finding solutions to the long-standing issue of wait times and backlogs. I would go even so far as to say that eliminating backlogs is possibly the biggest challenge for Canada's immigration system in general at this point in time.

As members of this committee are well aware, backlogs simply aren't fair. They aren't fair to those applicants hoping to immigrate to Canada, who can be forced to wait for years—sometimes eight years or longer—merely to find out whether their applications will be successful, in the meantime often putting their lives on hold, nor are they fair in serving Canada's interests; they hurt our economy. We need fast and uncomplicated procedures to get talented newcomers into Canada's labour market to meet immediate as well as longer-term needs and to help ensure that our country remains a destination of choice for the best and brightest from around the world.

Mr. Chair, there are people from every corner of the globe with skills our economy needs now, and they want to come to Canada. But it is hard to welcome them now if some of our focus is on processing people with skills we needed five years ago, or people we may not have needed then.

We hope to bring younger skilled immigrants to Canada because they will be active members of the Canadian workforce for much longer than older immigrants. We don't want those skilled immigrants growing older as they pointlessly wait in a queue for years before we can welcome them to Canada and make use of their talents.

As your report outlines, CIC has made a number of strides over the past few years in our efforts at reducing the backlogs that plague our immigration system, but we have some way to go before we can claim success. We are examining other possible ways of further reducing the backlogs, and many options are on the table.

We are looking at how other countries with similar immigration systems have dealt with this challenge. New Zealand and Australia have had notable success; for instance, by introducing changes in recent years that have made their systems nimbler and more flexible in dealing with modern labour market realities than before. Of course, as we continue to tackle this problem we will be taking into account the recommendations that this committee recently made.

You will note in the main estimates for the coming fiscal year that we are devoting additional resources toward our efforts in this area, although, as your committee understands, the problem with backlogs in our permanent residency programs is not a problem of a lack of operational resources. Canada has welcomed the highest sustained levels of immigration in our history over the past few years—more than a quarter of a million a year, on average—and we are welcoming the highest per capita number of immigrants in the developed world, at just under 0.8% of the population per year.

We are meeting our targets and in some years exceeding them. The problem is not that we are failing to meet targets because of a lack of operational resources. The problem, as you understand, was a policy mistake in the past that loaded into our system a potentially infinite number of applications, with the legal obligation to process all of them, even though, of course, in our managed immigration system we only admit a finite number of people based on our targets. The annual surplus of applications received over the number of immigrants admitted over time built up these huge backlogs, and they will not be eliminated without taking significant steps.

As you know, the government has introduced a number of measures in recent months that are designed to strengthen the integrity of the immigration system, whether it be our anti-fraud initiatives, our efforts to crack down on human smuggling, or the measures to further reform our refugee system, introduced last month as part of Bill C-31, the Protecting Canada 's Immigration System Act.

That bill contains important measures to provide legal authority for creating a biometric visa system. We plan to use biometrics as an identity-management tool in the immigration system beginning next year, and, of course, Bill C-31 will enable us to do so. Mr. Chair, I am very excited about this development because I think it is a long-needed and historic improvement to the integrity of our immigration system.

In our existing system, people who are applying to Canada for temporary resident visas or for study or work permits only need to initially provide written documents to support their applications. But documents can be easily forged or stolen. Biometric data—essentially photographs and fingerprints—are much more reliable and less prone to forgery or theft. Implementing biometrics will therefore strengthen immigration screening, enhance security, and help reduce identity fraud, and in so doing, we believe, it will facilitate the travel to Canada of legitimate visitors, because we will have a greater degree of confidence that they are who they claim to be, that they are admissible, that they do not pose a security risk. Over time, tools such as biometric visas could very well result in a higher acceptance rate for temporary resident visas and in better service for the many—the vast majority—who are bona fide travellers.

At the same time, it will prevent known criminals, failed refugee claimants, and previous deportees from using a false identity to obtain the Canadian visa. I can't stress how important this is. We are aware of many cases in which foreign criminals received convictions in Canadian courts and were lawfully deported, only to come back into Canada under false documents—fake passports—and when they went to obtain a visa at a Canadian mission with their fake documents, which looked authentic, we were unable to identify that they had been deported from Canada.

Some of these cases are shocking. We have the case of Anthony Hakim Saunders. He was deported ten times on convictions including assault and drug trafficking and kept coming back to Canada under false documents. We had Edmund Ezemo, convicted of more than thirty counts of criminal conduct, including theft and fraud; he was deported eight times and kept getting back into Canada—on fake documents, we presume. I suppose theoretically he could have snuck in across the U.S. land border or snuck in some other way, but we suspect that this individual came in under fake documents.

Dale Anthony Wyatt, convicted multiple times of trafficking of illegal substances and possession of illegal weapons, was deported four times and came back to Canada at least three times.

Mr. Chairman, this is unacceptable. It has to stop, and only a biometrics visa system will give us the tools to stop it.

In a time of global uncertainty, Mr. Chairman, and when our own domestic labour force is aging, the government recognizes that immigration is vital to our long-term economic health and international competitiveness. We want our immigration system to fuel our future prosperity. To let it do so, we need to select those newcomers who are ready, willing, and able to integrate into our labour market and fill roles in our economy that have existing shortages.

As the Prime Minister said in his speech in Davos, Switzerland, earlier this year:

...we have maintained the high levels of immigration that our ageing labour force of the future will require. .... We will ensure that, while we respect our humanitarian obligations and family reunification objectives, we make our economic...needs the central goal of our immigration efforts in the future.

And so far we have taken action toward that end.

We have introduced the Canadian experience class, allowing foreign students and higher skilled temporary foreign workers to transition into permanent residency on a fast-track basis, a model program for success for newcomers.

We've brought in the action plan for faster immigration, which has started to bring the number of applications under control, and the new applications under the identified occupational categories for those with a prearranged job are coming in on a fast-track basis.

We of course improved the integrity of the system, cracking down on crooked immigration consultants and on various forms of fraud, including most recently immigration marriage fraud.

We have worked with our provincial partners to improve foreign credential recognition of newcomers through the pan-Canadian framework. The result is that we've seen a much better geographic distribution of newcomers through our huge expansion of the provincial nominee program.

I could go on, but let me conclude by saying that I look forward in the months ahead to introducing additional and essential reforms that will constitute transformational change of Canada's immigration system to ensure that newcomers who arrive succeed, because when they succeed, Canada succeeds.

Thank you. I look forward to your questions.

4:40 p.m.

Conservative

The Chair Conservative David Tilson

Thank you, Mr. Minister.

Mr. Opitz has some questions.

4:40 p.m.

Conservative

Ted Opitz Conservative Etobicoke Centre, ON

Thank you, Mr. Chair.

Minister, yesterday when I rose in the House and I spoke on Bill C-31, I referred to seven different examples of serious criminals—and some of them you just mentioned yourself—who had been removed from Canada and re-entered numerous times, and of course sometimes four or eight or ten—up to 21 times. I noted that you said four and eight, but some of these get quite extreme.

I think most Canadians would find that these numbers are shocking and would want to stop this. I see that in supplementary estimates (C) there is a section on funding for biometrics. But I also note that the opposition—both NDP and Liberals—voted against this funding, which I find disappointing.

Can you please tell us what you think about using biometrics overall and whether it will be effective in preventing serious criminals from using Canada basically as a revolving door over and over again?

4:45 p.m.

Conservative

Jason Kenney Conservative Calgary Southeast, AB

Thank you.

Let me say that, first of all, many of our peer countries have already adopted biometric visa systems, or are well on their way to doing so: the United States, the United Kingdom, Australia, New Zealand, and various European Union member states. In fact, the EU Schengen zone, as I understand, is moving towards a comprehensive application of biometric visas. So this is becoming the new normal.

Quite frankly, it is something that Canada should have started to do a decade ago in the new global security environment post-9/11, but for whatever reasons—political, I gather—chose not to. We have made the necessary investments. I think in total, over the course of the initial life of the program, we're investing in the range of $340 million in the development of the biometric visa. The department has already been working on the policy framework and the logistics of it for the past few years.

We have just identified, through a request for proposals process, a vendor to be the primary vendor for the technology. It will be available at our missions and at certain visa application centres abroad. It will begin in certain higher-risk countries. We don't have the funds to roll this out with 100% coverage overnight, so we're taking the Australian approach of a phased rollout.

Here's what's going to happen, very simply. For those countries for which the biometrics requirement comes in, a visa applicant, initially for any form of temporary resident visa—that would include work permits, students, and visitors—will have to either go to one of our missions or a visa application centre that is licensed by us to do this and furnish ten fingerprints and a digital quality photograph, which we will then check against our databases of people who are known to be inadmissible.

We will also, of course, continue to use our information-sharing agreements with international partners to share this information. If we find that someone, for example, is a known terrorist or a convicted criminal, or if they've been deported from Canada before—or let's say they've made a refugee claim in Australia or New Zealand and have been rejected and now are making one in Canada—in those instances we will be able to identify that person against our databases or those of certain foreign partners. In those cases, we will either call the person in for additional questioning, or request additional information, or reject the visa application.

That means that when these criminals who have been deported multiple times come in to our visa office and give us the fingerprints, we'll be able to say “You're not the guy you are claiming to be on the passport; you are this individual who has already been deported from Canada.” Then they will be denied the visa.

Most visitors will be approved with their visa, will come into an airport or port of entry, will go through the Canada Border Services Agency primary screening, and in most cases they'll have the visa—they will have obtained it after an initial screening—and everything will be fine.

In some cases, if we think there might be a problem, we'll ask them to go off to CBSA secondary at the port of entry and provide their fingerprints so that we can verify that the passport holder is the person who provided fingerprints back in the country of origin.

We are benefiting from the experience of other countries, so we are learning from some of the logistical mistakes they've made. We believe this will be a self-funding system funded by application fees. Again, it's the absolute sine qua non of immigration security. This will improve Canada's immigration security screening by orders of magnitude, and it is an essential commitment in the Beyond the Border continental security perimeter agreement that President Obama recently signed with our government.

4:45 p.m.

Conservative

Ted Opitz Conservative Etobicoke Centre, ON

I think it's great that we're also incorporating lessons learned from other nations, and I think it's extremely valuable. Being able to keep out undesirables is obviously going to maintain and enhance the security and safety of our families and people in Canada.

But let's talk about biometric data in another way. You mentioned facilitating the entry of temporary foreign workers and others into this country faster by the use of biometric data—another positive spin in terms of immigration of temporary foreign workers and so on. Could you comment on that?

4:50 p.m.

Conservative

The Chair Conservative David Tilson

You have one minute, Mr. Opitz.

4:50 p.m.

Conservative

Ted Opitz Conservative Etobicoke Centre, ON

I'll ask Madame Deschênes to answer that.

4:50 p.m.

Claudette Deschênes Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

On the facilitation side, there are two things. We'll be able, once we've identified someone through biometrics, to give multiple and valid documents for a longer period of time. Then we'll be working with CBSA to make the arrival in Canada much quicker for legitimate travellers, for example. Once you've cleared your primary, we may, because of a risk, look at things. It will be easier to clear through customs and get your luggage and move on.

So we believe it's a two-step process. It helps us from an enforcement perspective, but it certainly helps us from a facilitation perspective also.

4:50 p.m.

Conservative

Ted Opitz Conservative Etobicoke Centre, ON

Okay.

4:50 p.m.

Conservative

The Chair Conservative David Tilson

Thank you.

Mr. Davies.

4:50 p.m.

NDP

Don Davies NDP Vancouver Kingsway, BC

Thank you, Minister, for appearing before us, and particularly for accommodating the change.

Minister, you've been the Minister of Immigration since what year?

4:50 p.m.

Conservative

Jason Kenney Conservative Calgary Southeast, AB

It's since November 2008, or actually the end of October 2008.

4:50 p.m.

NDP

Don Davies NDP Vancouver Kingsway, BC

Thank you. I think we all know—it's common knowledge—that the backlog currently worldwide is more than a million applications that are in the queue. Wait times, I think we can all agree, are unacceptably long and have gotten longer in that time period. I was going to quote you, from a recent speech that you delivered to the Economic Club, but you have repeated the phrase today, saying that you're intending to bring in change that you call “transformational” in the months and I guess years ahead.

Would you agree with me, Minister, that the need to transform or fundamentally change our immigration system is an admission that it is fundamentally not working well right now?

4:50 p.m.

Conservative

Jason Kenney Conservative Calgary Southeast, AB

Yes.

4:50 p.m.

NDP

Don Davies NDP Vancouver Kingsway, BC

Thank you.

Minister, there is nothing in the supplemental estimates that I have seen that addresses the processing times for immigration applications. I would like to focus just a bit on spousal sponsorships.

During our study on the backlog, department officials testified that there is no backlog in spousal or child applications because they are immediately put into processing. Now, there was a case in British Columbia a few weeks ago, an inland spousal application, in which a woman who married a Canadian citizen was pregnant and put her application for permanent residency in. According to the news reports, the department reported to her that they don't even open an inland application for at least a year.

Is that your understanding? Is that typically how long it takes to even open an envelope for an inland spousal application?

4:50 p.m.

Conservative

Jason Kenney Conservative Calgary Southeast, AB

Well, I don't think that's typically the case. I think there was an aberrant delay in the processing of inland family class 1 applications.

Madame Deschênes, could you please supplement that?

4:50 p.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

Yes.

First of all, we consider those applications in Canada to be humanitarian-compassionate. There's a whole variety of those applications. But the problem with the case that you highlight is that we made a decision—and in hindsight, maybe we shouldn't have, operationally. We were rolling out global case management into Vegreville, so rather than open files, create them in one system, and then put them into another system, we just held some of those files until that time. That was the problem.

4:50 p.m.

NDP

Don Davies NDP Vancouver Kingsway, BC

I'll quote from the news report:

Because of backlogs at the immigration processing centre, the department confirmed applications like Aitchison's—from within Canada—aren't even opened until almost a year after they're received.

You're saying that's not a common thing, that it's an aberration?

4:50 p.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

That was an aberration in terms of the decision we took.

4:50 p.m.

Conservative

Jason Kenney Conservative Calgary Southeast, AB

But it has been corrected now.

4:50 p.m.

NDP

Don Davies NDP Vancouver Kingsway, BC

Okay.

4:50 p.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

But just to be clear, those cases still take a lot longer than the cases overseas that we said—

4:50 p.m.

NDP

Don Davies NDP Vancouver Kingsway, BC

Yes, because they are inland.

It's also my understanding that wait times for spousal applications are growing, and in fact have grown, by four months over the past year alone. Is that consistent with your experience, or do you think it's getting faster?

4:50 p.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

I don't think it's getting faster, but I think the growing is a temporary measure. As I said, in the last year we rolled out global case management throughout the system overseas, so there were delays in some of those, and we're now working on some modernization improvements that will get us to a shorter time. So unfortunately, it has gone up to go back down, I think.