Evidence of meeting #3 for Citizenship and Immigration in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was backlog.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Les Linklater  Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration
Claudette Deschênes  Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

11:50 a.m.

Conservative

The Chair Conservative David Tilson

You have one minute.

11:50 a.m.

Conservative

John Weston Conservative West Vancouver—Sunshine Coast—Sea to Sky Country, BC

I was in fact interested in knowing if what we are doing here, in Canada, is attracting potential applicants. Has this been observed?

11:55 a.m.

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

Les Linklater

I would say no, given that we have not yet reached the ceiling of 10,000 applications set out in the third set of ministerial instructions, or MI-3. In the case of certain occupations, we have indeed reached the ceiling, but we have not globally attained the 10,000 potential applications.

11:55 a.m.

Conservative

John Weston Conservative West Vancouver—Sunshine Coast—Sea to Sky Country, BC

Thank you.

Thank you, Mr. Chairman.

11:55 a.m.

Conservative

The Chair Conservative David Tilson

Thank you, Mr. Weston.

Ms. Groguhé.

October 18th, 2011 / 11:55 a.m.

NDP

Sadia Groguhé NDP Saint-Lambert, QC

Thank you, Mr. Chairman.

Mr. Linklater, I have a question for you. If I am not mistaken, there are two processing levels that are provided for, one for new applications and one for applications contained in the backlog. I would like to know which CIC offices have the most backlogs at the present time and which of them have the greatest number of recent applications.

11:55 a.m.

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

Les Linklater

I would say that, worldwide, it is New Delhi that has the most backlogs, especially in the economic class. We are also at work in other posts, in particular that of London, where we have consolidated the processing for applications from Northern Europe as well as from Pakistan.

I believe Ms. Deschênes could provide more details in this regard, but, globally speaking, I would say that it would be New Delhi and London.

11:55 a.m.

NDP

Sadia Groguhé NDP Saint-Lambert, QC

What you are telling me relates to the backlogs, correct?

11:55 a.m.

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

11:55 a.m.

NDP

Sadia Groguhé NDP Saint-Lambert, QC

In what offices are you registering the new applications?

11:55 a.m.

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

Les Linklater

The centralization for skilled workers has made this much more manageable, because we have a limit of 10,000 new applications per year.

With regard to the family class, for example, we are seeing the highest numbers of sponsorship applications in India, the Philippines and China.

11:55 a.m.

NDP

Sadia Groguhé NDP Saint-Lambert, QC

Would it be possible for us to have those tables?

11:55 a.m.

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

Les Linklater

Yes, we have statistics that we could provide to the clerk.

11:55 a.m.

NDP

Sadia Groguhé NDP Saint-Lambert, QC

Perfect.

I have another question, this one pertaining to the visa offices where the delays are the longest. What concrete explanation have you for this situation?

11:55 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

The delays, in those missions registering the largest number of them, are due to the backlog. These posts receive many more applications and these applications remain in the basket until they become files to be processed.

It is true that it can take much more time because we are waiting longer. In the end, what we see is that when a file is being processed, for example in New Delhi, it is probably dealt with as quickly if not more quickly than in the majority of our posts.

The problem is the time is takes before a file begins to get looked at.

11:55 a.m.

NDP

Sadia Groguhé NDP Saint-Lambert, QC

That is what I would like to understand. When you are dealing with new applications and are looking at the backlog, how do you go about concretely organizing the work so as to some extent achieve viable timelines?

Concretely, how do you go about shortening timelines that can extend for as long as 10, 15 or 20 years?

11:55 a.m.

Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Claudette Deschênes

To date, we have tried to ensure that, for those files having moved into the active stock, we would not have to redo medical examinations or repeat requests for documents, which is not a very efficient way of doing things. Up until now, that has been one of the approaches used to move forward. We concentrated on the second and third sets of ministerial instructions in order to have these files move forward.

We are looking at how we could make headway with these files, in order to ensure that they move forward at a pace that will allow us to process files as quickly as possible. This is why the Global Case Management System is very important to us. It will allow us to hopefully review and process files within a global inventory, rather than post by post.

With the funding received, for example for the Action Plan for Faster Immigration, we have tested a few innovations in order to move files forward. For example, we transferred the New Delhi files to Warsaw, because the people in Warsaw no longer required visitor visas. We are constantly seeking ways of accomplishing this.

Noon

Conservative

The Chair Conservative David Tilson

Thank you.

Mr. Menegakis.

Noon

Conservative

Costas Menegakis Conservative Richmond Hill, ON

Thank you, Mr. Chair.

Thank you so much for being here with us today and for your insightful feedback.

I have a number of questions that I put together, and I want to try to get them all into my five minutes.

Under the legislation created by the Liberal government in 2002, is it true that Canada has a legal obligation to process every single application, no matter how many applications are received in a given year?

Noon

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

Les Linklater

Under IRPA, yes, we have the obligation to process every application we receive, with the exception of those who applied after 2008 in the economic class, to which the ministerial instructions have been applied.

Noon

Conservative

Costas Menegakis Conservative Richmond Hill, ON

It would seem to me that anyone with a basic sense of arithmetic would see that this legislation the Liberal government introduced in 2002 has resulted in the backlogs we're dealing with today. Would you care to comment on that?

Noon

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

Les Linklater

I think at the time we did not see the influx of applications that we've seen more recently. There have been a number of recent studies.... One that came out earlier this year indicated that hundreds of millions of people, if given the opportunity, would choose to come to Canada. So I think as we see the forces of globalization continue and people understand better what Canada has to offer, we are an attractive destination.

Noon

Conservative

Costas Menegakis Conservative Richmond Hill, ON

Sure.

We're looking at a backlog today of about one million. What was the backlog at the end of 2005, beginning of 2006? Would you have that number?

Noon

Assistant Deputy Minister, Strategic and Program Policy, Department of Citizenship and Immigration

Les Linklater

Across all categories? I think we would have to provide a more specific breakdown, but I think it's likely in the area of about 800,000. We can provide that information to the clerk.

Noon

Conservative

Costas Menegakis Conservative Richmond Hill, ON

It was 800,000 at the beginning of 2006 and it's one million today. So it's fair to say that we inherited a huge problem back in 2006.