No, no.
This is a bill that is very process heavy. Just trying to understand the process is difficult to visualize. I understand there are four levels, but it's hard to visualize its practical application.
Take, for example, one of the vexatious complaints that you mentioned, the inmate saying his milk is too cold, or whatever it is. How does that kind of complaint actually work its way through the system? Does it wind up on the commissioner's desk? Obviously it's frivolous, one would think. I just don't understand how it comes up the system.