Mr. Speaker, it just gets worse.
By the end of this fiscal year, the Service Canada office is on track to hear 12,000 complaints from Canadians. The minister just keeps sticking to her automated talking points. The numbers will get a lot worse. Maybe that is why staff have been instructed to tell clients not to contact them or that there is no complaints centre.
Canadians pay for their EI. Why will the government not provide basic customer service?