Thank you, Mr. Chair.
And thank you to all of you for joining us today.
Last week we heard from a Calgary funeral director that when it comes to the funeral of a fallen Calgary police officer, the protocol is so tight that oftentimes they aren't able to accommodate the wants or wishes of the family.
When it comes to your protocol manuals, is there room to deviate from the manual that you currently follow to make room for accommodations for newer or different customs that the family may want? I'm thinking of newer Canadians, families who may be choosing cremation rather than burials. Do your manuals allow for the family's wishes?