As I just said, in this case, candidly, it's a distinction without a difference from a regulatory point of view. At the end of the day, you should certainly expect, as a customer, that when you go in, the financial advice you're getting, irrespective of the title, is appropriate to your financial situation and that the products and services that are provided to you suit your financial circumstance. That's what every institution strives to achieve, and that's what builds a strong customer relationship and a lasting customer relationship.
On June 5th, 2017. See this statement in context.