Thank you, Mr. Chair.
Thank you, Ms. Lang, for your testimony today.
The OSB's review of LIT business practices notes:
Interviews with debtors served by LITs who had ongoing working relationships with debt consultants indicated that debtors had a very limited understanding of the role and obligations of the LIT in the insolvency process. Debtors were also usually not aware of the amount of payments they made towards debt consultant fees versus creditors' fees versus the fees of the LIT.
Since the release of this report in 2017, does a lack of debtor understanding of the insolvency process continue to be an issue? Will you be able to comment on the steps that have been taken by the OSB to improve debtor understanding of this process?