I'll probably have to get you to repeat them as we go.
One of the real benefits we've seen is getting that first reference customer. It's critical for small start-up companies to have that initial purchase. I know we talked about persistent patience being something that was not necessarily desirable but it's possibly also something that's a benefit from an education standpoint--to learn that process and understand it. So if that process is in place, it's challenging for us to go through it, but it's also an educational component. So I wouldn't necessarily say that's just a disadvantage. It also helps you learn how to deal with governments, how to work through that process. It's the same for large corporations that have the same high levels of bureaucracy relative to small companies, which we would be.
What were some of the other questions?