Departments in the past have been responsible for providing, in their own silos or their own verticals, IT infrastructure services. Each department has had responsibility for its own e-mails, data centres, and networks.
Shared Services Canada was created with the view to provide an enterprise view for the whole Government of Canada. We're able, then, to have better response time because we are able to leverage the entire IT bench on behalf of departments. Where you might have one department that may have some fragile IT infrastructure, we are able now, because we have a whole-of-government perspective, to actually tap into the resources that may have existed previously in departments, but to do it on behalf of the whole Government of Canada.