I don't think the current structure at Shared Services will lend itself to producing new services because the conflicts are so high. I think what you need to do is create another small, very small, organization, an agile organization, and that would be not more than 10 people. With five or six people, I rolled out effectively a million-dollar-a-month run rate business, a high-speed network. It took a couple of years, because I was in that organization, but if I had a small team, a very skilled small team that had authority to the right level to clear the path, then we could move pretty fast. Shared Services is in this conflict, though, where they have competing interests. They're well positioned to keep the lights on, but I don't think they're well positioned to create new services.
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