In the case of disclosures, we investigate approximately 25% of the disclosures made to us.
To that effect, there are a number of discretions the commissioner has to refuse to move forward with investigations. Ten per cent of those are considered to have been adequately dealt with under another procedure established under an act of Parliament. For the disclosure is “not sufficiently important”, that's only 3%. For “the disclosure was not made in good faith”, we've never had any of those so there hasn't been a refusal based on that.
For “the length of time that has elapsed since the date when the subject-matter...arose is such that dealing with it would serve no useful purpose”, we had 2% of those, and many of those are simply predating the act. We haven't had one single refusal by the commissioner to move forward an investigation on that specific topic since 2013. The subject matter of the disclosure “results from a balanced and informed” policy is 1% of those that we refuse.
The greater portion, as I mentioned before, 47%, is that there's a “valid reason” not to deal with the disclosure. Within that, many of those are because they do not fall under the definition of wrongdoing under the act, or somebody comes to us and says that a member of Parliament has committed a wrongdoing. Our act does not extend to members of Parliament; therefore, we would refuse to move forward with that.
It could be the subject matter is already handled internally by another body. If somebody comes to us and says that they're being harassed at the office, and in the disclosure, also informed us that there is a harassment investigation being conducted currently, we would not move forward with that because it would be a duplication of process.
It could also be that the disclosure falls outside of the commissioner's jurisdiction under the act. If somebody comes to us and says that it's happening at the regional hospital, it could be a wrongdoing but we simply don't have jurisdiction. We have a lot of disclosures come to us that are, in fact, outside of our jurisdiction. To that effect, we've created a tool to help us move forward and inform the person as quickly as possible as to the fact that we do not have jurisdiction over the disclosure, so they should look at the others. Whenever possible, we try to inform them as to the mechanism in place or the body that could help them.
Finally, we've had a number come to us in which the allegations are based on speculation or there's not a great deal of specific information. For example, somebody has heard that something was not working well, so they say that we should look into it. They believe something's not working, or they've been told by someone else that this may be happening. We do not launch fishing expeditions. That's why the team that works under me in analysis conducts thorough and complete reviews of the information we have been provided in order to give the commissioner the best advice on whether or not he should launch an investigation.
I'd like to make it very clear that when we choose not to launch an investigation, the explanation letter sent to the discloser is very complete, thorough, and explains to the discloser why the commissioner has made the decision he has. It's not simply, “No, but thank you for playing.” It is a letter that says he is choosing not to investigate for the following reason, which is identified to the person. To that effect, we've had requests for reconsideration that have come forward to us, and once again, we go through a secondary review process of the information that is now provided to see if there's a reason the commissioner should change his decision. If we choose not to, another explanation letter is sent telling the individual why, after the reconsideration, the commissioner's decision has not changed.
We do not leave people in the dark. We actually, very thoroughly, explain to them why the decision made by the commissioner has been made. We give them the reasons for his decision. To date, we have had some people who are not pleased with the decision, but they have actually thanked us for explaining why we cannot move forward.