Witnesses, thanks very much for joining us today and for your information.
Before I get to my questions, I want to start with a shout-out to some folks at Canada Post. In Edmonton West a short while ago, we celebrated the 100th anniversary of a World War II veteran and one of our local heroes, Leslie McLean, who served in the Atlantic battle. Donald Cooper from Canada Post, who has helped us out a lot on our mailbox issues, came all the way up to help celebrate the birthday. Doug Ettinger, the Canada Post president, provided for us a special memento for Mr. McLean, who had spent 35 years working for Canada Post after leaving the armed services. I wanted to give a quick thanks to Canada Post for that.
Ms. Fortin, I hear there are various service delays because of the safety measures of physical distancing at your plants. Can you help me understand what's involved? What specifically would be causing the delays?