Evidence of meeting #50 for Human Resources, Skills and Social Development and the Status of Persons with Disabilities in the 40th Parliament, 3rd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was commission.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Paul Thompson  Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada
Éric Giguère  Director, Employment Insurance Appeal Division, Service Canada

12:05 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

We are not responsible for that. The umpire, as I said, is an arm's-length organization that reports on its.... We don't have that.

12:05 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

If you could get that information, I'd like to see it.

12:05 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

There is some information on the volume of appeals in the monitoring and assessment report, which, as I said, will be coming out in the coming weeks.

12:05 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

Okay, but you have the information somewhere, so could you provide it to us?

12:05 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

The information for 2008-2009 is in the current monitoring and assessment report. The information for the following year will be in the forthcoming monitoring and assessment report on volumes of appeals to the umpire.

12:05 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

Does it also contain success numbers and all the data in terms of...?

12:05 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

I don't believe so.

12:05 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

That's what I want. That's what I'm interested in knowing--how many cases come in, how many are requested, and what percentage of success there is.

12:05 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

That's the purview of the umpire, a judicial....

12:05 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

That information could be public, though.

12:05 p.m.

Conservative

The Chair Conservative Candice Bergen

But the department doesn't have that.

12:05 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

No, but I think what he's saying is that even the monitoring and assessment report doesn't have it.

12:05 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

I don't believe the monitoring and assessment report reports on the outcomes, since it's not a responsibility of the commission. It's a judicial body, so it wouldn't be. However, the commission is aware of the number of decisions within its purview that go to the umpire.

12:05 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

I imagine the commission should know how many of the cases that go to the umpire actually are held up for the appellant.

Would you not have that information? I would suspect you'd be interested in it.

12:10 p.m.

Director, Employment Insurance Appeal Division, Service Canada

Éric Giguère

Do you mean the success level of the appellant, of the client appealing?

12:10 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

Yes, I mean the client.

12:10 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

It's in the range of 20%.

12:10 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

The success rate is about 20%.

12:10 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

Yes, it's about 20% of client appeals, which is similar, as I was indicating earlier, in the success rate of client appeals to the board of referees, which I said was 22% to 24% on average.

12:10 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

I see.

In your presentation, Mr. Thompson, you said something to the effect that the commission also has the responsibility to all the premium payers to ensure that the EI program is properly administered and protected and sustainable.

I found that strange. Wouldn't that be the responsibility of the commission or the government or someone else? Wouldn't your primary responsibility here be to protect the rights of the individual appealing, as opposed to worrying about whether you're protecting the system overall? It's an appeals process. I find that strange.

12:10 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

The commission has an overall responsibility for the administration of the EI program and the responsibility to premium payers for lawful and appropriate administration of the program. It's a dual responsibility in terms of the rights of the claimant as well as upholding the integrity of the--

12:10 p.m.

Liberal

Maria Minna Liberal Beaches—East York, ON

I had one more question. Maybe somebody can pick it up.

12:10 p.m.

Conservative

The Chair Conservative Candice Bergen

Maybe.

I have a quick question. The referee board is made up of representatives of the employer, representatives of employees, and representatives of the commission. Is that correct?

12:10 p.m.

Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada

Paul Thompson

There are three members on the board, and a Governor in Council appointee.

12:10 p.m.

Conservative

The Chair Conservative Candice Bergen

Sorry; I'm not talking about the umpire board now, but about the board of referees.