In terms of the results that were favourable to the client, we've had a consistent range of 22% to 24% of appeals being decided in favour of the client.
On March 22nd, 2011. See this statement in context.
On March 22nd, 2011. See this statement in context.
March 22nd, 2011 / 11:35 a.m.
Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada
In terms of the results that were favourable to the client, we've had a consistent range of 22% to 24% of appeals being decided in favour of the client.
See context to find out what was said next.