Let me be specific. There was a fax sent to Melba Hefferon, way back, by the case processing centre, to put a hold on everything. Mr. Joe Taylor has sent me that fax. I personally e-mailed it to Melba Hefferon about four weeks ago, with no response. I personally e-mailed it to Mr. Ernest Smith and to the deputy minister about a week ago, with no response. Therefore, what I'm asking is whether that is proper in terms of operational procedures.
On June 5th, 2007. See this statement in context.