Evidence of meeting #17 for Subcommittee on International Human Rights in the 43rd Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was ncp.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Chris Moran  Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

6:35 p.m.

Liberal

The Chair Liberal Peter Fonseca

Welcome, colleagues, to meeting number 17 of the Subcommittee on International Human Rights. Today we meet to hear from our final witness for our study on the role of the Canadian ombudsperson for responsible enterprise.

To ensure an orderly meeting, I would encourage all participants to mute their microphones when they are not speaking and address all comments though the Chair. When you have 30 seconds left in your questioning time, I will signal you with this paper. Interpretation is available in French or English for those who need it, through the globe icon at the bottom of your screen. Please note that screen captures or photos are not permitted.

I would now like to welcome our witness for this evening, from Canada’s national contact point, Chris Moran, director general of trade portfolio strategy and co-ordination, Department of Foreign Affairs and International Development.

Ms. Moran, I now invite you to make your opening statement. You have up to five minutes.

6:35 p.m.

Chris Moran Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Good evening, Mr. Chair, vice-chairs and members of the committee. Thank you for this opportunity to assist the committee in its work.

Before I continue, I would like to acknowledge with humility that I am participating in this meeting from Ottawa, which is situated on the traditional and unceded territory of the Algonquin Anishinabe people. I acknowledge the history of Canada’s settlers and recognize the continued impact of colonization on all indigenous communities.

I am here today in my capacity as the chair of Canada’s national contact point for responsible business conduct, which is one of Canada’s two dispute-resolution mechanisms for issues relating to Canadian companies’ actions abroad. The NCP is one of many instruments that reinforce Canadian policy in this area and I take this role very seriously.

The national contact point, or the NCP, is a federal interdepartmental committee mandated to promote the uptake of the OECD guidelines for multinational enterprises, or the MNE guidelines, as we call them. The MNE guidelines were originally drafted in 1976, but they took on a greater prominence in late 1999 in the face of heightened sensitivity to globalization and the important role that companies play. The MNE guidelines are the only multilateral code of responsible business conduct that governments have committed to promote. They are periodically updated to ensure that they are fit for purpose. For example, the OECD has developed additional guidance documents for high-risk sectors and has most recently published guidance on due diligence to assist companies and NCPs.

In 2000, all OECD members, including Canada, committed to establishing NCP offices to further the effectiveness of the guidelines. Canada’s NCP, therefore, is one of a global network of 50 national contact point offices. The NCP network meets regularly to share best practices, to collaborate on cases and to develop forward-looking policies. NCPs provide a place where everyone from individuals to communities to companies to civil society can bring their concerns. Each NCP provides voluntary, non-judicial mediation and conflict resolution to address issues that arise between these groups. Co-operation amongst network members ensures that there is consistency across all NCPs in how cases are treated.

You’ll recall that I said a moment ago that Canada’s NCP is an interdepartmental committee. It was established through an order in council in the year 2000. It comprises officials from eight departments, which are Innovation, Science and Economic Development; Natural Resources Canada; Finance; Environment and Climate Change; Crown-Indigenous Relations; Employment and Social Development Canada; Public Services and Procurement Canada; and, of course, Global Affairs.

This makeup ensures that our NCP has the relevant expertise to review complaints under any of the chapters of the MNE guidelines, which address a range of issues, such as transparency, human rights, labour and industrial relations, environment and due diligence. The MNE guidelines are sector agnostic. As such, the actions of any Canadian company in any sector can be considered, provided the company meets the definition of “multinational”, which, in its simplest terms, means that a company operates in two or more countries.

As I mentioned, like all other NCPs, Canada’s NCP is a voluntary, non-judicial grievance mechanism, but we do stand apart. That’s because, unlike the other NCPs, Canada’s NCP has an important tool to strengthen our effectiveness. It is the ability and the willingness to withdraw government trade advocacy support and to recommend that EDC deny future financial support if the NCP does not find that a company has acted in good faith. We call this “the trade measure”. In fact, the international NGO consortium OECD Watch has recognized this important consequence as a best practice that other NCPs should emulate.

Since 2000, Canada's NCP has reviewed 20 complaints, seven of which were received in the last three years. The majority of these cases—85% of them—were in the extractive sector and two-thirds were filed by NGOs. We are currently reviewing four cases, of which only one is related to extractives. Canada has also supported other NCPs in 10 cases involving Canadian companies.

Positive outcomes of NCP cases can include trust building between the communities, workers and companies, remediation, longer-term policy changes within companies and transformative learning opportunities for the parties.

The NCP has a dual nature in that it works to promote the adoption of the guidelines by companies and to raise awareness with a focus on prevention and pro-action to ward off potential problems before they do occur. It also aims to find solutions when problems occur. As a non-judicial body, the NCP does not render rulings on guilt or determine damages. The NCP provides an avenue to arrive at mutually agreeable solutions. However, the NCP does make recommendations, including with respect to the use of the trade measure.

Before I close, I want to reiterate that the NCP is committed to responsible business conduct by Canadian companies and is working alongside the CORE to implement her important mandate.

Thank you very much.

6:35 p.m.

Liberal

The Chair Liberal Peter Fonseca

Thank you, Ms. Moran. That was right on time.

We will now proceed to questions from the members, beginning on the Liberal side with the Honourable John McKay for seven minutes.

April 27th, 2021 / 6:35 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

Thank you, Chair. I apologize for my challenges in getting onto the site here, but it is what it is.

To the witness: Did you say that you've had 27 cases since 2000?

6:35 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

We have had 20 cases.

6:35 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

You've had 20 cases since the year 2000.

6:35 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

Yes. We are currently—

6:35 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

That's one case per year.

6:35 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

Yes. It averages out to one case per year.

6:35 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

That's not overly burdensome, is it?

I find that surprising since it seems to me that there are a lot more complaints than one case per year.

You said there are representatives of various departments: Natural Resources, Finance, Foreign Affairs, and so on.

What is the representation of the complainants themselves, the people who have grievances with mining companies that do bad things?

6:40 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

For the most part, two-thirds of the complaints have been brought forward by NGOs. There are instances where they have been brought forward by an individual, or in some cases, they could be brought forward by a company. However, the majority of our cases have been brought forward by NGOs.

6:40 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

You have the majority of the cases, one case a year, really, brought forward by an NGO.

Actually, it's not even one case a year, but somewhere in the order of once every one and a third years, or one and a half years, an NGO brings forward a case, yet it doesn't take a genius to work up that there are a lot more complaints about Canadian mining companies in particular than one and a half cases per year.

Why would it be that the NGO community is either quite reluctant or doesn't wish to use the national contact point on a more frequent basis than once every one and a half years?

6:40 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

Mr. Chair, what I can say is that this is a voluntary mechanism and we stand ready to receive cases. There is a dual nature to the NCP, which is both promotional, promoting the uptake of the guidelines, as well as promoting the use of the NCP mechanism, and at the same time, providing the good offices and the dispute resolution.

With respect to the question as to why, I cannot answer that, given the fact it's a voluntary process. We stand ready to serve any complainant who comes to us.

6:40 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

We have a voluntary process where you promote the use of the NCP mechanism and it only gets used once a year, or even less than once a year, by the NGO community. Do I have that right? Am I missing something here?

6:40 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

You have that correct. It is a voluntary mechanism. We do not have the ability to initiate cases.

6:40 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

We've been going through these hearings and we've heard a lot of complaints about the extractive sector particularly, but also more broadly than that, and over the last while it has been felt necessary that we set up the CORE. If you're only doing one case a year and there are a lot of people who seem to think the CORE is a necessary organization, what are you going to be doing that the CORE can't already do?

6:40 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

There are differences between the two offices. The CORE is the latest commitment to ensuring human rights are respected abroad. The CORE's mandate is really focused on key sectors, and it's focused on human rights abuses, as I believe you will have seen in the mandate.

6:40 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

Your organization is not focused on human rights, is it?

6:40 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

The national contact point is aimed at promoting the M and E guidelines under the OECD, which covers a range of issues. That could include industrial and employee relations, transparency issues, due diligence and environment. It has a broad range of issues related to responsible business conduct.

6:40 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

But you would have to agree that the large volume of complaints is human rights complaints and environmental complaints, and really, you seem to be focused on things people are not complaining about, with the greatest respect. Is that correct?

6:40 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

As I noted, Mr. Chair, the NCP has a dual mandate to promote at once the guidelines and to provide the good offices. As a voluntary mechanism, we receive the cases that we receive.

6:45 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

Have you ever made a recommendation on any of the cases since 2000? In the last 27 cases you've done since 2000, have you ever recommended that either financial support or consular support be withdrawn from any company?

6:45 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

Yes, Mr. Chair, we have. The NCP, in 2014, recommended that the trade measure be adopted against a company called China Gold.

6:45 p.m.

Liberal

John McKay Liberal Scarborough—Guildwood, ON

China Gold is one case in 20 years. Is that fair? I'm just asking.

6:45 p.m.

Director General, Trade Portfolio Strategy and Coordination, Department of Foreign Affairs, Trade and Development

Chris Moran

It is fair, but it's also important to recognize for context that the use of the trade measure is intended to incentivize good behaviour, and we use it sometimes during the course of a request for a review. In conversation we are very clear with companies that this is a consequence should they not engage in good faith.