I think it can be a lot of things. I'm trying to think of examples. There are different ways that people have of remembering things. People in many cultures do not have this idea of dates that's so important to our culture and so important to a refugee claim. We've had refugee claimants who are reticent to talk about their trauma, because it's traumatic, because of cultural issues, or, in the case of access to mental health services, because of stigma and cultural issues.
The cultural barriers go both ways. Sometimes I find that the way a person is testifying, which is inherent to their culture, causes some credibility issues, say, about why the person can't remember an important date. This is transposing our cultural values on refugee claimants and their experience. That's what I would refer to. Obviously, it's a case-by-case situation, and it's something that brings in the need for specialized legal clinics. It's something we always have to be mindful of when we're gathering stories and testimonies, and when our clients are testifying.