Many citizens contacted us to say that they had received unilingual English alert messages in francophone regions. I don't know whether you are aware of that.
A specific case was brought to my attention, and I submitted a complaint to the Office of the Commissioner of Official Languages. Crisis Services Canada doesn't offer SMS support in French. That was about two weeks ago. On its Facebook page, all visual information is in English, even though there is a little bit of French text. I don't think this organization is directly under your jurisdiction, but it receives funding from the Mental Health Commission of Canada and the Public Health Agency of Canada. I don't know whether any action can be taken to have this information translated.