They could still be brought to my office. In fact together, the commissioner and I could probably name those 25 individuals, because they are well known to both our offices. One of the issues, though, is that there is a confusion in the labels that are being used, because an individual may be frivolous, may be a multiple griever, and may be vexatious. It's even possible to be all three, but they're not synonymous so a multiple griever may have multiple legitimate complaints. A vexatious griever may be a one-time-only griever, but the grievance could be vexatious.
On April 24th, 2012. See this statement in context.