You look for organizations that have a track record of delivering on or under budget, on or ahead of schedule, who have demonstrated an ability—especially in the world of construction—to deal with the reality that there will be change orders and unforeseen circumstances. You look for their track record in dealing with those kinds of things. A great organization will want to have great results, rather than be full of excuses. So that's why we need to figure out how to assess these factors among the broadest group of contractors we can and get the right people. Over time the best will rise and be used again and again, and people will want to emulate them, or they'll be out of business.
Evidence of meeting #70 for Transport, Infrastructure and Communities in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was unionized.
A video is available from Parliament.