Thank you very much, Madam Chair.
I think we'll probably only have time for one or maybe two questions. Most of us here fly twice a week when the House is sitting, and I have to say, most of the time the service is actually pretty good. I mentioned the other day during the opening panel how frustrating it can be when you see those videos on the Internet of egregious treatment, because we're all familiar with the frustrations we come across when a flight might be overbooked and you have to sit through that awkward auction, or when you have trouble finding a seat next to your child. I recounted one instance where my size 16 basketball shoes rolled out on the carousel at the end of a long flight, and it is very frustrating.
With this bill of rights, WestJet, I appreciate your answer saying you can live with this, it's good, and you'll look forward to the details in the regulation.
Air Canada, you proposed a handful of amendments that, to be frank, give me some cause for concern. When I'm looking at rights, what I'm hoping for is, through competition, you guys are going to raise the roof and hold each other to account and give me the best possible travel experience.
When I look at the proposed amendments, instead of raising the roof, I fear you're asking us to lower the floor in the name of harmony and ease of operation. When I look at adopting the Montreal Convention when it comes to baggage, or the departure from a location within the U.S., or the carrier obligations such as the EU's that you mentioned, are we risking lowering the floor? To me, that's not a conversation about rights.