That's a very good question, Mr. Chair.
The new Veterans Charter, which includes the lump sum, got a lot of reactions from the veterans community in general. What is very important to understand is that the programs in the new charter are not yet very well known. The lump sum is seen as if it was the only program that people will have access to, based on the programs in the new charter, but that's not necessarily the case because it may be combined with other programs.
The changes made to the charter have shown that there could be some flexibility in how people can access the lump sum. This is certainly an improvement. Now that we have the flexibility, we need to continue working with the department's representatives to be even more flexible in order to respond to the needs of the individual. If the new charter is based on the needs of the individual, we should therefore adapt access to benefits based on the needs.