There are two ways we are going to be able to measure it. First, there's the formal way, in terms of the reports on plans and priorities that are tabled, as well as the departmental performance report, and we have numerous statistical reports that show us what the wait time is.
But I think what's important to me, in addition to these documents that we table in the House, is the reaction I get when I visit Canadian Forces bases and wings. I have soldiers coming up to me to say they got their disability award in a very short period of time and that it's not the way it used to be. Veterans tell me they're not having to wait as long as they used to for reimbursement for travel. Colleagues say, “I was at my folks' house on the weekend and I was helping them prepare the documentation for the veterans independence program, and gee, the forms are a lot easier than they used to be.”
So I think there are really two things. There are the formal reports that I would ask people to review, particularly the departmental performance report, but also the stories and the feedback I get from veterans and their families.