I agree totally that we have to find that balance to get the message out. I don't think we can repeat it enough, as I believe one of your colleagues at the table....
Police officers are known to internalize stuff. That's just part of our behaviour, unfortunately. Maybe years ago we were trained to do that. We don't talk very much, so in terms of really getting that whole communication out there—the educational piece that Lynn talked about—it's to try to educate our managers and employees to start looking at each other and start taking care of each other.
We're in 700-plus points of service, and many times we're alone, without other members around there identifying things. We're trying to get the message out to the families. We're continually trying to do that, to get that balance so that people understand.
As to our procedures on the staffing side and whether you're done or you're not done, there might be decisions made if there is a risk to the public or the member. We have to make decisions as an organization not to put them at risk until they can get better.
That is something on the staffing side—the return-to-work side, the accommodation side—that we continue to review, and we are reviewing it; even this year we're reviewing to see if this is the best way of doing it. We're constantly trying to improve on that front as we move forward.
