We have developed a framework that provides parameters that indicate whether we attained our intended goals. I don't know the term in French, but in English we call it a
performance measurement plan.
It's a plan that sets out standards that we must comply with. We measure ourselves against it. So we will be able to know if we have attained the objective based on the indicators that we will have established. With respect to outreach in particular, we have a plan that will help us determine if there is an impact.
I would also like to talk about something else. We are doing research on public opinion. I think that's what we call it. This initiative will help us measure the scope of our outreach efforts with our target clientele. We are currently carrying out a project. We intend to have focus groups that we will interview to determine how much they know about the department's programs and services. The research is currently qualitative. In the coming years, we will carry out quantitative research to determine whether we are making progress with respect to outreach on the programs and services.