Evidence of meeting #42 for Veterans Affairs in the 41st Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was work.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Bronwen Evans  President, True Patriot Love Foundation
Clerk of the Committee  Mr. Jean-François Pagé

8:50 a.m.

Conservative

The Chair Conservative Royal Galipeau

It's a pleasure for me to bring this meeting number 42 to order.

We have a very distinguished guest here today from True Patriot Love—what a name. Bronwen Evans will speak with us. She's the president.

Before I introduce her, I'd like to talk about next week. Next week on my calendar is Holy Week, and Good Friday is a statutory holiday. Because of that, in the House, we will have the schedule on Holy Thursday that we normally have on Friday. Members of the committee have asked me whether this means we have a committee meeting anyway.

This is what I propose we do, and the reason is quite simple. There's a witness we've been trying to get, SISIP, Service Income Security Insurance Plan, and next Thursday is the only time they can come. If we had our meeting at 8:45 a.m., provided the chair shows up on time, we could have a one-hour meeting until 9:45 a.m., and those of us who have House duty would still be ready to be in the House on time, but I'll only follow your directions; I'm just your servant.

8:50 a.m.

Liberal

Frank Valeriote Liberal Guelph, ON

I'm content with that, Chair.

8:50 a.m.

Conservative

The Chair Conservative Royal Galipeau

Since it's Holy Thursday, I'll bring a bowl.

8:50 a.m.

Liberal

Frank Valeriote Liberal Guelph, ON

That's for Pierre to use.

March 26th, 2015 / 8:50 a.m.

Conservative

Pierre Lemieux Conservative Glengarry—Prescott—Russell, ON

Who is going to wash my feet? That's what I want to know.

8:50 a.m.

An hon. member

Oh Francis, you're the guy.

8:50 a.m.

Conservative

The Chair Conservative Royal Galipeau

Frank, as you know, I'll wash your feet before I wash his.

I'd like to particularly welcome my mentor and predecessor, Greg Kerr. Thank you very much for joining us today.

8:50 a.m.

Conservative

Greg Kerr Conservative West Nova, NS

It's a pleasure to be back.

8:50 a.m.

Liberal

Frank Valeriote Liberal Guelph, ON

Mr. Lizon had a question.

8:50 a.m.

Conservative

The Chair Conservative Royal Galipeau

Go ahead, Mr. Lizon.

8:50 a.m.

Conservative

Wladyslaw Lizon Conservative Mississauga East—Cooksville, ON

Mr. Chair, as you know, the tradition is to wash the feet of 12 people. Therefore, we can bring more, if that's what the chair is planning to do on Holy Thursday. We can make up for the missing three people.

8:50 a.m.

Conservative

The Chair Conservative Royal Galipeau

I'll bring more water.

8:50 a.m.

Conservative

Greg Kerr Conservative West Nova, NS

Things have changed over the last few months here.

8:50 a.m.

Liberal

Frank Valeriote Liberal Guelph, ON

We're a lot more friendly, Greg.

8:50 a.m.

Conservative

Greg Kerr Conservative West Nova, NS

I see that.

8:50 a.m.

Conservative

The Chair Conservative Royal Galipeau

That said, I'd just like to provide the context for the appearance of our next witness during today's meeting. Today, we will temporarily put our study on the continuum of transition services on hold, in order to hear from Bronwen Evans, President of the True Patriot Love Foundation.

Ms. Evans, the floor is yours.

8:50 a.m.

Bronwen Evans President, True Patriot Love Foundation

Thank you very much, Mr. Chair, and thank you for inviting me to present today.

I'm going to focus my remarks primarily around veterans who have been ill and injured, opportunities for employment programs that exist currently within government, and then some programs that we fund external to government.

I'll start off by giving a bit of a background on True Patriot Love. Some of you may know who we are as an organization, but I'll give a quick background on that. Then I will move on to talk about some work that we did in leadership at the Veterans Transition Advisory Council, which was a council that Minister Blaney, when he was the minister of veterans affairs, asked us to assemble. Through that I will talk about some survey work that we did of employers around their attitudes toward hiring veterans and then speak specifically to what we perceive to be some of the challenges regarding employment and where we think things should go.

True Patriot Love is an organization that started in 2009. There was a small group of us. Originally it was going to be a fundraising dinner that we did to raise money for the Military Families Fund. We raised about $2 million in one night and recognized that not only was there a need, but there was a huge opportunity and a willingness to give from corporate Canada.

We've been around for about six years and we've raised about $20 million, which we disburse to community-based charities across Canada that support military families. We don't run programs per se, but we raise money which we disburse, similar to how the United Way functions.

Our main areas of support are mental health and rehabilitation. We fund many counselling programs not just for injured soldiers, but also for their families. When a soldier suffers an operational stress injury, the whole family suffers. We also fund counselling programs in addition to that, where we look at children and young adults who are struggling at school or in new communities. Because they move frequently, they are often in need of support.

We also fund physical health and rehabilitation; so think adaptive ski programs and some very adaptive sport programs. We fund home and vehicle modifications for injured soldiers. The government does do some of that, but to give you an example of the kind of things we do, if a soldier lost a limb in Afghanistan and they come back, the government will pay to retrofit the soldier's existing vehicle. If that vehicle is too small to put a wheelchair and a ramp in it, we will pay for a new vehicle for the individual and the government will then retrofit it.

The other area that we fund is general family support. We do quite a bit in the area of supporting children in the military with special needs. This need has grown to about $750,000 a year. What happens is when children have special needs, like autism, and they move from one base to another, they go to the bottom of the public waiting list because it's all overseen by the provinces. Oftentimes they won't make it to the top of the waiting list before they need to move again. We were finding that families were taking out second mortgages on their home to pay for important therapy. That's a huge area of funding that we focus on. We also pay to send children to camp. Where there's been a recent injury, death, or deployment, we give military children the opportunity to go and spend time with other military children who may be going through some of the same things.

That's a general background on True Patriot Love.

A couple of years ago, Minister Blaney, when he was the minister for veterans affairs, asked True Patriot Love to put together what was called the Veterans Transition Advisory Council. I did send this document in advance and I want to make sure everybody has a copy of it. The purpose of the Veterans Transition Advisory Council was to look at systemic barriers that were preventing veterans from making a transition to meaningful employment. The reason I say meaningful is that we discovered quite early on that the issue isn't unemployment; it's more underemployment.

We assembled, with the support of Veterans Affairs and eventually with support from the Department of National Defence, a number of companies to help us look at the barriers. We also included other representation from charities across Canada that were in this space. Veterans Affairs and the Department of National Defence also have seats on this advisory council.

What I thought might be of particular interest to this group was a survey that we did of human resource departments across the country. It's the first-ever survey that has been done in Canada of this sort where we were looking at the attitudes of people doing the hiring in companies towards hiring veterans. There's been a lot of work done on this in other countries, like the U.S., but nothing had been done in Canada.

We did a quantitative survey of 850 corporate HR departments in Canada. What we found was interesting. We found that 45% of Canadian employers think that promoting the hiring of veterans reflects well on their company. We'd like it to be higher than 45%, but there's at least still 45% who believe that. However, 73% of Canadian employers admit that their organization does not have a specific veteran hiring initiative. When we prodded even further, we found only 4% of those who didn't have one have any intention of ever putting one in place.

We also found that only 13% of HR departments have been trained on how to read a military resumé. One thing we found especially interesting was that 46% believe having a university degree is more important than years of military experience. When you prodded that question and asked, what could a veteran do in order to help himself or herself get a job in the civilian world, education ranked the highest. The feeling with that was if you looked at their years of service, it wouldn't qualify essentially as the kind of training or internship that they were hoping to see and that they would need in order to bring veterans into their companies.

We have that going on and we're in a situation where employers, while their intentions might be good, don't really know how to go about hiring veterans.

We get calls as an organization quite frequently where somebody or a company will say to us, “We want to hire veterans. Where are they? How do we go about finding them?”

There is a program named MET, the military employment transition program, which is run by Canada Company in partnership with the Department of National Defence. That's very hands-on in terms of matching up employers with veterans. However, it's only able to handle so much volume, and on top of that, they don't deal with the ill and injured population at all.

The report that you have is our interim report, which ended up being presented to Minister Fantino. When we presented it to the minister and asked for further direction, he asked us to look specifically at the ill and injured veteran population to see what could be done in that area, because that was an area where when it came to employment the feeling was there was the most concern and the least amount of supports available to them.

We, the Veterans Transition Advisory Council, spent some time looking at that issue in particular. We did a survey of the programs that are already out there through government, through both Veterans Affairs and the Department of National Defence. We certainly found that pretty much every employer indicator showed that medically released veterans are worse off than veterans who aren't medically released.

Clients who have been medically released experience 15.1% unemployment compared to 7.6% unemployment for the total veteran population. Also, their income and their skill relevance tend to be lower. In one sample size that Veterans Affairs looked at, they saw a 29% decline in income and a 63% decline in earnings in a three-year post-release period for ill and injured veterans. Data show that only 8% of the medically released are unable to work, which means that the remaining 92% present a significant opportunity for employers, because these 92% have served and obviously have a tremendous skill set.

One of the issues that you are probably aware of as a committee—although I find that when I am speaking to our donors, corporate employers, they find it surprising—is that only veterans who are clients of Veterans Affairs are eligible for VAC services, which isn't the majority of veterans. You are able to access the support in VAC, whether it's support for employment or other types of support related to illness, only if you are a client. Only 30% of medically released veterans are clients of VAC, so 70% of medically released members of the armed forces aren't clients of VAC and are out there on their own.

There is a program called CanVet, which is the official service provider for Veterans Affairs to provide vocational rehabilitation for veterans. While this is a good program in terms of helping veterans prepare resumés and think about where they are going with their career, the one thing that we think is lacking is that the people who work at vocational rehab and who are providing the advice to veterans aren't going out and connecting with the employer population. It's one of those things where you go into a classroom setting, work on your resumé, and get advice on how to do job interviews, but CanVet isn't making any outreach to employers to prepare them for the fact that there may be some veterans coming their way who are interested in jobs.

Really, the only alternative within Veterans—

9:05 a.m.

Conservative

The Chair Conservative Royal Galipeau

I apologize for disturbing you, Ms. Evans, and I apologize for not telling you at the start that what we expected was a 10-minute presentation, and you are now at 13 minutes. I would just like to know how much longer you need. I think there will be some leeway from the committee.

9:05 a.m.

President, True Patriot Love Foundation

Bronwen Evans

Okay, sorry about that.

9:05 a.m.

Liberal

Frank Valeriote Liberal Guelph, ON

I'm happy for her to speak. This is interesting stuff.

9:05 a.m.

Conservative

Pierre Lemieux Conservative Glengarry—Prescott—Russell, ON

Mr. Chair, now that we've interrupted, can I raise a point of order?

When something is handed to the clerk and it's not bilingual, you can't hand it out, but can an MP ask for it just the same? Is that a prerogative I have, to say that I don't want it handed it out, but I'd like to see the material?

9:05 a.m.

NDP

Peter Stoffer NDP Sackville—Eastern Shore, NS

No problem.

9:05 a.m.

Conservative

Pierre Lemieux Conservative Glengarry—Prescott—Russell, ON

Okay, can I see the material that was....

9:05 a.m.

The Clerk of the Committee Mr. Jean-François Pagé

I don't have a copy with me.

9:05 a.m.

President, True Patriot Love Foundation

Bronwen Evans

Sorry, I didn't realize it wouldn't be....

It's a big cost for us to do translation.