The employment insurance’s, EI, goal is to maintain service levels to 28 days for claims for benefits. This means that the department has an established national performance target of advising claimants of entitlement to benefits and is issuing payments within 28 days of the commencement date of a claim, which is achieved in 75% of the cases.
Statistics and performances are not available by economic region. Therefore they are tracked and reported nationally and regionally for Canada and by province.
Nationally, for the period January to March 2003, EI benefits were issued on average within 16 days of receipt of the claim for benefits.
Please find attached a chart which highlights actual performance results by province on a quarterly basis.
Average number of days from receipt to payment