House of Commons Hansard #137 of the 41st Parliament, 2nd Session. (The original version is on Parliament's site.) The word of the day was remembrance.

Topics

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:20 p.m.

Conservative

The Speaker Conservative Andrew Scheer

I will agree with the hon. member for Burnaby—New Westminster on the point of relevance. I would encourage the hon. member for Winnipeg North that he may have other issues he may want to bring up, but now is not the appropriate time to do that. Now is the time, if he so wishes, to address the fifth report of the Standing Committee on Government Operations and Estimates.

The Chair is a little weary of his tendency to touch on these other issues. I am just giving him a warning that the Chair's indulgence is being tested on that front,

The hon. member for Winnipeg North.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:20 p.m.

Liberal

Kevin Lamoureux Liberal Winnipeg North, MB

Mr. Speaker, for the benefit of the New Democratic House leader, who wants to avoid my being able to address issues, let me quote directly from the President of the Treasury Board. The minister had provided a letter, and the member will see that my comments are relevant.

I made reference to the issue of transparency and accountability. Again, I ask my New Democratic friends to listen. This was brought to the committee in that very report. I will skip the first paragraph and go to the second paragraph, which states:

Open data is an important priority for the Government as it increases transparency and spurs innovation and economic growth.

I was talking about open government, transparency, and accountability, which is completely relevant to the report the NDP decided, at a moment's notice, to concur in today.

It goes on to state:

Through its open data initiative, the Government has established foundational elements that enable the effective delivery of a federal open data. Our work with other Canadian governments and with our international colleagues in the G8 and the Open Government Partnership aims to foster consistency and standardization of open data services to the benefit of citizens around the world.

The Government welcomes the recommendations outlined in the Standing Committee's report for improving open data and open data services. They are consistent with feedback received through recent public consultations and will inform the implementation of these activities within the next version of Canada's Action Plan....

That is the action plan that members of the Liberal Party have called into question, everything from the content of the action plan to the excessive tax dollars being used to promote the action plan. Apparently the New Democrats do not have a problem with that.

It continues that it will include:

...mandatory policies for driving the effective release of open data, initiatives to encourage Canadians to unlock the value of open data, and collaborative activities with other jurisdictions to align open data services.

Members should imagine how very important it is to ensure that there is a good sense of communication related to data internally, even between different departments. We often say that it is of critical importance when we set government policy that there is communication between departments. I do not know how many committees I have personally sat on that have talked about the importance of communication and the transferring of critical data. This is one of the things that not only this particular committee but a lot of committees deal with. A number of standing committees, many of which the New Democrats are not allowing to meet, would deal with this type of issue.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:25 p.m.

NDP

Peter Julian NDP Burnaby—New Westminster, BC

Mr. Speaker, there goes the member again. Not only is it irrelevant, it is false. He is misleading the House, because he knows fully well that all committees can meet.

I again do not understand the reasoning behind the member for Winnipeg North and his insistence on wanting to take House time just to listen to himself speak. He has to be relevant and factual, and I hope that he will start factually addressing the report that is before us.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:25 p.m.

Conservative

The Speaker Conservative Andrew Scheer

Order, please. I thank the hon. member for Burnaby—New Westminster.

Of course, the Chair will not wade into the question of whether something is factual, but I will tell the hon. member that I think the House's patience is being tested on these auxiliary issues he is bringing. I will tell him that if he is not able to speak to the report directly in a relevant way, then I think it would serve the House best if we moved on. I hope he bears that in mind as he concludes his remarks.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:25 p.m.

Liberal

Kevin Lamoureux Liberal Winnipeg North, MB

Mr. Speaker, the letter from which I was quoting came from the Treasury Board. The report itself is on open data. That is the letter on which I am commenting. I do believe it is completely 100% relevant and it is something that came up in the committee.

When we look at the study overview, it is important that we recognize that governments collect and produce a wealth of data. Increasingly, governments worldwide have started to implement open data strategies to launch open data portals to enable the release of data in open and reusable formats.

In this context, the House of Commons Standing Committee on Government Operations and Estimates adopted the following motion, and it is important that we recognize this motion. It reads:

That the Committee undertake, consistent with Canada’s signing of the G8 Open Data Charter, a study to assess and enhance the government’s Open Data practices; that this study include examining how Canadian businesses can better obtain and utilize high-value information with strong economic potential from the government and reviewing the processes and practices of other governments with respect to their collection, storage and transfer of Open Data; and that the Committee use its findings to provide the government with direction and advice focused on improving the way this high-value data is collected, stored and transferred to Canadians, resulting in access to useful and useable Open Data that will drive economic growth as part of an information economy.

Before I was interrupted, I talked about the importance of data and how it is that governments, even from within the different departments, need to ensure that there is a higher sense of communication. That is, in essence, what I believe is part of the driving force in this. It is just recognizing the need to try as much as possible to bring together the different stakeholders.

The President of the Treasury Board has recognized the role that provincial entities have to play in this whole process, and we look to the Government of Canada to ultimately demonstrate leadership on the open data file. One of the best ways to demonstrate that leadership is to have the committee meet to talk about it. This committee was asked to go ahead and prepare a report. At that particular committee, the motion I just finished reading ultimately led to the report that we have before us today.

It is safe to say, even though I have sat through many committees, that at the end of the day, these committees play a very valuable and important role.

When we look at the committee in question that provided this particular report, it is important that the committee be allowed to continue to meet on a regular basis because of the type of content that it has to deal with. That is a principle that applies to all committees. They need to meet. We need to get back to work.

Over the course of this particular study in committee, eleven meetings were held. It took eleven meetings. The committee heard testimony from federal, provincial and municipal officials. I did not even talk about the municipal officials. That is a very important level of government.

When we talk about the collection of data and information, we often have to refer to what the Canadian government does, but also our provincial and municipal governments. Other industry representatives, academics and other stakeholders as well as witnesses from the United Kingdom and the United States, each discussed the open data initiatives in their respective countries.

We need to be working with different countries of the world in developing this. It is in Canada's best interest, not only from an economic point of view but from a social point of view, and even with the issue of ISIL and so forth. The need for us to be able to ensure that we move forward on this particular file is virtually endless.

The committee focused its study on users' needs in relation to the federal government's open data initiative, the best practices of other jurisdictions, and with respect to open data and the economic and social benefits associated with the use of open data.

I sat on the immigration committee, and I have had a good, thorough discussion regarding biometrics. I understand how important it is that Canada works with other countries in dealing with good solid policy on data. There, we were talking about biometrics. That committee has not met since June, but the point is that there was a point in time when the committee was meeting on a regular basis when we had the opportunity to talk about the issue of data.

Data does matter. I am looking at this report, and I am glad that the New Democrats have decided to call this report—

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Conservative

The Speaker Conservative Andrew Scheer

The hon. member for Sherbrooke on a point of order.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

NDP

Pierre-Luc Dusseault NDP Sherbrooke, QC

Mr. Speaker, I would like to correct the record, because the member said something that is completely false, once again.

I listened patiently, because I myself am a member of the Standing Committee on Government Operations and Estimates. I can see now that he does not know much about the committee's fifth report.

Worse still, he just said that we have not met since June; however, we had a meeting as recently as last Thursday.

I would like him to correct what he said.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Conservative

The Speaker Conservative Andrew Scheer

The member for Sherbrooke may know that the Speaker will not weigh in on whether things are accurate. There will be time for questions and comments when the member has finished his speech in about three minutes. If he wishes to make that point then, I would be happy to recognize him on a question or comment.

The hon. member for Winnipeg North.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Liberal

Kevin Lamoureux Liberal Winnipeg North, MB

Mr. Speaker, I do apologize. It is hard to tell, because I do not necessarily know which committees actually might be meeting. We have the aboriginal affairs committee, access to information committee, agriculture and agri-food committee, citizenship and immigration committee. The last time that committee met was in June. I just assumed that it might have been one of those committees. I apologize to the member.

The point is that we just do not know whether the committees are meeting because of the action of the official opposition, or lack thereof.

When we take a look at the issue of privacy and confidentiality, the government data often includes personal information. We should all be concerned about that, not just the Liberal Party. All members should be concerned about that. This is one of the reasons why I try to ask the official opposition to be reasonable and provide opportunities for us to be able to have a good, solid debate on—

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Conservative

The Speaker Conservative Andrew Scheer

I think I can predict what the member for Burnaby—New Westminster is going to raise, and I think, at this point, that it is best to move on.

Is the House ready for the question?

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Some hon. members

Question.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Conservative

The Speaker Conservative Andrew Scheer

The question is on the motion. Is it the pleasure of the House to adopt the motion?

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Some hon. members

On division.

Government Operations and EstimatesCommittees of the HouseRoutine Proceedings

3:30 p.m.

Conservative

The Speaker Conservative Andrew Scheer

(Motion agreed to)

DementiaPetitionsRoutine Proceedings

3:35 p.m.

Conservative

David Wilks Conservative Kootenay—Columbia, BC

Mr. Speaker, I have a petition signed by many people from my riding calling on the government to pass Bill C-356, an act respecting a national strategy for dementia.

AsbestosPetitionsRoutine Proceedings

3:35 p.m.

NDP

Pat Martin NDP Winnipeg Centre, MB

Mr. Speaker, I rise today to present a petition signed by literally tens of thousands of Canadians who draw upon the House of Commons and Parliament here assembled to take note that asbestos is the greatest industrial killer that the world has ever known and that more Canadians now die from asbestos than all other occupational and industrial causes combined, yet they point out that Canada has not banned asbestos.

Therefore, these petitioners are calling on the government to ban asbestos in all of its forms, end all government subsidies of asbestos both in Canada and abroad, and stop blocking international health and safety conventions designed to protect workers from asbestos, such as the Rotterdam Convention.

Questions Passed as Orders for ReturnsRoutine Proceedings

3:35 p.m.

Regina—Lumsden—Lake Centre Saskatchewan

Conservative

Tom Lukiwski ConservativeParliamentary Secretary to the Leader of the Government in the House of Commons

Mr. Speaker, if Questions Nos. 660, 661, 662, 663, 664, 665, 666, 667 and 669 could be made orders for returns, these returns would be tabled immediately.

Questions Passed as Orders for ReturnsRoutine Proceedings

3:35 p.m.

Conservative

The Speaker Conservative Andrew Scheer

Is that agreed?

Questions Passed as Orders for ReturnsRoutine Proceedings

3:35 p.m.

Some hon. members

Agreed.

Question No. 660Questions Passed as Orders for ReturnsRoutine Proceedings

3:35 p.m.

NDP

Jinny Sims NDP Newton—North Delta, BC

With regard to Service Canada Old Age Security and Canada Pension Plan call centres for fiscal years 2012-2013 through 2014-2015 (year-to-date): (a) what was the volume of calls broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (b) what was the number of calls that received a high volume message, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (c) what were the national service level standards for calls answered by an agent, broken down by year; (d) what were the actual service level standards achieved for calls answered by an agent, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (e) what were the service standards for call backs, broken down by year; (f) what were the service standards achieved for call backs broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (g) what was the average number of days for a call back by an agent, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (h) what was the number and percentage of term employees, and the number and percentage of indeterminate employees, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (i) what is the rate of sick leave use among call centre employees, broken down by year; (j) what is the number of call centre employees on long-term disability; and (k) what is the rate of overtime and the number of overtime hours worked by call centre employees, broken down by year?

(Return tabled)

Question No. 661Questions Passed as Orders for ReturnsRoutine Proceedings

3:35 p.m.

NDP

Jinny Sims NDP Newton—North Delta, BC

With regard to the Advisory Panel on Labour Market Information: (a) which recommendations of the Advisory Panel on Labour Market Information Report have been implemented and what was the date they were put into place; (b) which of the recommendations of the Report are in the process of being implemented and what is the timeline for completion; and (c) which recommendations of the Report have not been implemented?

(Return tabled)

Question No. 662Questions Passed as Orders for ReturnsRoutine Proceedings

3:35 p.m.

NDP

Jinny Sims NDP Newton—North Delta, BC

With regard to Employment Insurance (EI) for fiscal years 2012-2013 through 2014-2015 (year-to-date): (a) what was the volume of EI applications, broken down by (i) year, (ii) region/province where claim originated, (iii) region/province where the claim was processed, (iv) the number of claims accepted and the number of claims rejected, (v) for 2013-2014 and 2014-2015, by month; (b) what was the average EI application processing time, broken down by (i) year, (ii) region/province where claim originated, (iii) for 2013-2014 and 2014-2015, by month; (c) how many applications waited more than 28 days for a decision and, for these applications, what was the average wait time for a decision, broken down by (i) year, (ii) region/province where claim originated, (iii) for 2013-2014 and 2014-2015, by month; (d) what was the volume of calls to EI call centres broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (e) what was the number of calls to EI call centres that received a high volume message, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (f) what were the national service level standards for calls answered by an agent at EI call centres, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (g) what were the actual service level standards achieved by EI call centres for calls answered by an agent, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (h) what were the service standards for call backs at EI call centres broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (i) what were the service standards achieved by EI call centre agents for call backs, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (j) what was the average number of days for a call back by an EI call centre agent, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (k) what was the number and percentage of term employees, and the number and percentage of indeterminate employees, working at EI call centres and processing centres, broken down by (i) year, (ii) region/province, (iii) for 2013-2014 and 2014-2015, by month; (l) what is the rate of sick leave use among EI call centre and processing centre employees, broken down by year; (m) what is the number of EI call centre and processing centre employees on long term disability; (n) what is the rate of overtime and the number of overtime hours worked by call centre employees, broken down by year; (o) how many complaints did the Office of Client Satisfaction receive, broken down by (i) year, (ii) region/province where the complaint originated, (iii) for 2013-2014 and 2014-2015 by month; (p) how long on average did a complaint take to investigate and resolve, broken down by (i) year, (ii) for 2013-2014 and 2014-2015 by month; and (q) what were the major themes of the complaints received, broken down by year?

(Return tabled)