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Human Resources committee  Madam Chair and members of the committee, I am pleased to have this opportunity to appear before you. I have been asked to address the committee on the procedures for appealing decisions of the Employment Insurance Board of Referees to the umpire.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  As I was saying, I was asked to address the committee on the procedures for appealing decisions of the Employment Insurance Board of Referees to the umpire. I am joined today by my colleague Éric Giguère, Director of the EI Appeals Division, who also will be able to speak to var

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  There are some statistics published in the monitoring and assessment report produced by the commission every year. The next report is scheduled to come out in the coming weeks and reports on certain indicators, including the volume of appeals and some of the key performance indic

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  For 2008-2009, the overall number of appeals to the board of referees was just over 50,000, which represented about 1.6% of all EI claims.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  In terms of the results that were favourable to the client, we've had a consistent range of 22% to 24% of appeals being decided in favour of the client.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  The training strategy is the responsibility of the commission, and there was an independent consultant hired to develop the strategy and to deliver that strategy. Some of the elements of the training plan are indeed delivered by Service Canada. These tend to be the more technical

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  As I say, the ownership of the strategy rests with the commission. It would be their responsibility, I think, to arrive at that conclusion. The monitoring and assessment report, which I indicated does provide ongoing monitoring, including monitoring of the appeals system, would b

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  The commission constitutes the commissioner for workers, the commissioner for employers, and the deputy minister of the department--

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  Yes. They are the three members of the commission.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  If there were issues apparent, that could be a recommendation, but I'm saying that it would be a decision of the commission as a whole.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  The chair of the commission is the deputy minister. The other two commissioners are the commissioner for workers and the commissioner for employers.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  It rests with the commission. It's a separate legal entity.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  It doesn't report to the department. It is a separate legal entity that has delegated some of its responsibilities to the department to exercise.

March 22nd, 2011Committee meeting

Paul Thompson

Human Resources committee  We have administrative responsibilities to support the appeals process, so a certain number of the performance indicators—

March 22nd, 2011Committee meeting

Paul Thompson

March 22nd, 2011Committee meeting

Paul Thompson