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Government Operations committee  My name is Sue Abu-Hakima. I am the CEO and co-founder of Amika Mobile Corporation. This company in its current form was founded in 2007. This is my second start-up, my second company, and my second SME. The first one was built up as a compliance company. It was acquired by Entru

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  Certainly, we've used both OSME and CICP, and for OSME, it was just to get educated on the programs of PWGSC. You have to remember that I started my first company in 1998. I did the exit to Entrust in 2004. In those six years, there was no help in terms of understanding the procu

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  I think on one side they are, but I must admit that I didn't know about OSME. I started my second company in 2007. We only met up with OSME at about the same time as the CICP hit, or maybe a month before, in October 2010, and I think we went to the course in November 2010. The l

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  I'll start; I have the letters a and b in my name. Certainly, I think stretch goals are always excellent. In business, the way you incent salespeople to make sales is usually to dangle carrots in front of them, right? So from the point of view of trying to get a small business

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  Oh, BDC is the dinosaur of venture capital in this country--

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  --and I don't mind saying that very publicly. I think it would be a huge mistake for the Government of Canada to rely on an entity.... As an entrepreneur for 13 years, I've had a lot of experience with financing. This is not a good solution.

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  One suggestion I would make with respect to improving the procurement process for an SME would be to take a little bit of a different strategy. I believe the reason that IRAP is so successful working with SMEs and getting the money that you want to get deployed out to SMEs is t

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  They're different for me. I can speak French, if you prefer.

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  The Government of Canada's procurement system is like a rat's nest. I agree with my colleague John that it has to be simplified. It's getting worse and worse.

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  It's early for us, because we just signed the contract on September 15. We pre-announced because we had a big trade show in the U.S. Where it has been very helpful is that because we announced at this U.S. trade show we were just at that we are working with a Government of Canada

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  My other experience in selling into the larger enterprises would have had to come in once Entrust bought our company. Entrust is considered an SME because they have below 500 people. We sold to large banks, the U.S. government, the Canadian government, etc. They have a way of dea

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  I promise that I will keep this short. IRAP is fantastic. I would rather that the government, instead of creating a pot of money for BDC, give half to IRAP and maybe half to OSME to create champions for SMEs--or CICP.

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  BDC does not get it. Honestly, I worked through the bubble for 13 years as a technology entrepreneur. They do not understand it. They do not get it. They will not invest in risk unless you're at a million dollars in revenues. You don't get to a million in revenues unless you buil

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima

Government Operations committee  I'm sorry, but I don't know enough about the naval procurement process.

October 20th, 2011Committee meeting

Dr. Sue Abu-Hakima