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Health committee  I am sorry. Could I ask the member to repeat the question? Unfortunately, the line cut out as I was listening.

March 31st, 2020Committee meeting

Heather Jeffrey

Health committee  Mr. Chair, unfortunately, with respect, the question is outside of my mandate. It would be more appropriately answered by IRCC. We don't really have a role in granting visas.

March 31st, 2020Committee meeting

Heather Jeffrey

Health committee  I think the unique demands of quarantines and lockdowns require a different approach, and we saw this with Canadians who were in Wuhan, and again those to whom we were providing consular services during the Diamond Princess quarantine in Japan. They require assistance in making t

March 31st, 2020Committee meeting

Heather Jeffrey

Health committee  Given the situation we're facing right now, with travellers in all the countries of the world trying to get back at the same time and the consequent shrinking of airspace, the need to negotiate the entry and exit permits, as well as the local transit arrangements, it's simply not

March 31st, 2020Committee meeting

Heather Jeffrey

Health committee  [Technical difficulty—Editor] waiting all the time. People change their minds. They are registered with us, but they don't necessarily register their intention for repatriation, as opposed to other services, so I don't have an exact number overall. Each mission in each country is

March 31st, 2020Committee meeting

Heather Jeffrey

Health committee  What we find is that people assess where they feel they are going to be safest and most secure, and where they feel they have the most support mechanisms. Obviously the situation on the ground in different countries is changing from day to day. Different people feel more or less

March 31st, 2020Committee meeting

Heather Jeffrey

Health committee  Thank you, Mr. Chair. The scale and scope of the COVID-19 pandemic is unprecedented for us and is probably the most complex consular emergency we've had to manage, in that it's limited not just to one country or region but has global impact, including here at home at our headqua

March 31st, 2020Committee meeting

Heather Jeffrey

Health committee  Thank you, Mr. Chair. As we've heard, overall the preparedness and response activity for COVID-19 is being led by the Public Health Agency of Canada in close co-operation with Health Canada. Global Affairs Canada is a part of those efforts, with a specific mandate for the intern

February 26th, 2020Committee meeting

Heather Jeffrey

Canada-China Relations committee  I'm sorry, Mr. Chair, but, with respect, due to the Privacy Act and the wishes of the families, I'm not going to comment on the particular circumstances of their cases and their interactions. I'm sorry.

February 4th, 2020Committee meeting

Heather Jeffrey

Canada-China Relations committee  We did have reports of a number of Canadians who were detained related to those demonstrations. However, to my knowledge, all have now been released, and we have no Canadians currently detained.

February 4th, 2020Committee meeting

Heather Jeffrey

Canada-China Relations committee  In deciding to raise the level of travel advice, we take input from a wide variety of sources. We look at the local circumstances on the ground, the reports of the mission, the consular caseload and trends that we see. We also consult with other partners who have different inform

February 4th, 2020Committee meeting

Heather Jeffrey

Canada-China Relations committee  Our policy is to target our assistance to the needs of Canadians. In cases where there are commercial options to depart from a particular area, those provide the most expedient and easiest way to depart. Our evacuation support is restricted only to those cases in which Canadians

February 4th, 2020Committee meeting

Heather Jeffrey

Canada-China Relations committee  Yes. You will have seen earlier this week that non-essential staff were drawn down from some of the missions in our China network. However, for us essential service—and the primary essential service in this context in China—is to provide consular services to Canadians. We are in

February 4th, 2020Committee meeting

Heather Jeffrey

Canada-China Relations committee  Mr. Chair, I can respond to that in part. The Government of Canada does not track inside China the presence of Canadians. We don't track the travel of Canadians. This is an area where our figures—not just for China, but for the rest of the world—are not complete. We don't have a

February 4th, 2020Committee meeting

Heather Jeffrey

Canada-China Relations committee  In 2019, there were 375 new consular cases in China.

February 4th, 2020Committee meeting

Heather Jeffrey