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Government Operations committee  That's a good question. Thank you. However, I couldn't tell you what the costs are for parcels from China compared to the costs of parcels from our small businesses that are delivered here. I'll be happy to forward this information to you.

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  We have agreements under the aegis of the Universal Postal Union with most countries, but I am not aware of the specific agreement with China. I'll be sure to send you that information.

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  I can't speak for Purolator...

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  I'm sorry. I missed the first part of your question.

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  Currently, there is no negotiation. As regards our role in the distribution of personal protective equipment for Canada Post, we now say that it is complete. Of course, if we're asked to come back and work with the government or any other companies to distribute the equipment, we

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  As I said, our mandate is to serve all Canadians and to be self-sustainable and self-sufficient. Our immediate focus is clearly on operating through the current challenges. I spoke a bit to the volumes and how the business has changed through the pandemic. On the revenue side, a

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  Absolutely. We have a mandate to serve all Canadians across the country. We understand that our service is essential, particularly to seniors. We're working hard to safely serve them. There are a couple of things. We've reserved the first hour of our post office total schedule o

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  I'm from operations and logistics, so I don't have information on that pilot. I'd be happy to provide it for the committee and follow up with the committee on that. I'm not familiar with it.

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  Small retailers are certainly ramping up their online operations, and we are so proud to support them. They're a large part of our customer base. At the end of April, we started providing small businesses with additional discounts for shipping to support them during this difficul

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  Yes. You will have seen our 2019 financial results, where we reported a loss. We reported that parcel numbers continued to grow, but not at as fast a pace as we expected. At the same time, our letter mail and direct marketing or advertising mail went down. Our business is slowl

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  Yes. We have special leave provisions in our collective agreement. As I said before, our top priority from the start has been the safety of our employees and taking guidance from Public Health in how we manage and change our policies, practices and approaches. Right now, we have

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  It's both. At the very start of the pandemic, when we knew that we would need extra hands, we called on our existing 10,000 temporary employees who help us through the year. They are already trained, know our operations, and can easily fit into the work that we require them to do

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  Actually, recruitment has been a challenge for the last couple of years, given the high employment. We've always had difficulty staffing new positions, but our human resources colleagues are saying that there are more available employees than not as we recruit.

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  Obviously, we've been focused on serving Canadians, getting through this backlog, and making sure our employees are safe and the communities we serve are safe. We haven't had a chance really to calculate everything. We do know that the supplementary hours we've added amount to se

June 12th, 2020Committee meeting

Manon Fortin

Government Operations committee  At the beginning, as—

June 12th, 2020Committee meeting

Manon Fortin