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Veterans Affairs committee  I want to see the independent process of that impartial third party take on the standard. To use a quote from John F. Kennedy, hopefully they can speak softly and carry a big stick to keep the industry in line and out of meddling in the process. There are ways they could particip

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  I don't disagree with Ms. Moss at all. If it takes a year, it takes a year. If it takes two, it takes two. It needs to be done right. As an end-user and somebody who's not involved with the operation of a service dog organization, if it takes more than two years, I'm totally sati

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  Yes, they're for that organization's input only. ADI has their standard, and it's for their members and it's not public. There's only one standard right now that is open for other industry users to use within the service dog world, and that's the Mehgan search and rescue standard

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  I would ask all the producers to provide all of their documents, their standards, their training methodology—all of that information. All of that could be deposited into one central location. The standard could then be pulled out of all that information. The reluctance of industr

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  You can call me on Monday morning. I will be heading home Sunday from Manitoba with my new service dog, and I guarantee you that when I get on BC Ferries on Monday, I will be denied access to the passenger decks because my service dog is from Courageous Companions and not Assista

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  It's going to happen.

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  Yes. At the same time as B.C. was doing work on their act, there were members sitting on the CGSB who did not disclose to CGSB that B.C. was working on developing an act, and vice versa. They did not tell the B.C. government that they were working with CGSB to develop a national

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  There's no oversight in Alberta or B.C. over the act and how it's implemented, including the production of IDs and the assessments. There's no oversight at all.

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  That's a long-winded officer's answer, Marc.

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  Exactly. It doesn't have the right stamp. The service dog act in B.C. does not measure outcomes of training or standards of training. They only have what they call the “public access test”. They don't assess or look at the organization that I got my dog from and the standard tha

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  Denial of public access is the biggest one across the board, whether it be government, civic or provincial buildings. I appreciate the separation between federal and provincial jurisdictions, but we have federal members of Parliament sitting on organizations that are pushing th

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  I definitely need VAC to stay out of the development of the standards process. Veterans Affairs should support it wholeheartedly but take an independent, outside approach, because service dog organizations have made huge inroads to push their agenda within the department itself.

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  The process has already started with the HRSO, which the Canadian Association for Animal-Assisted Support Services is involved in. There's an independent body. I want to say that Joanne Moss's organization, which is completely independent, gets attacked by industry all the time

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  I was one of probably the few veterans who believed what people told you about service dogs. I actually did my research. I phoned almost a dozen providers, and only one provider asked me these questions: Am I safe, and do I have a medical team I'm working with? That was the team

June 14th, 2021Committee meeting

William Webb

Veterans Affairs committee  I can give you a specific instance that happened in the last week. Exactly one week ago, two service dog team members who were in Whistler Blackcomb were attempting to gain services and were being denied service. The RCMP had to be called to get involved with the directors at Whi

June 14th, 2021Committee meeting

William Webb