Industry committee  Good afternoon, everyone, and thank you for the invitation to join you here today. My name is C.J. Prudham, and I am the chief legal and regulatory officer for Xplornet Communications Inc. With me is Charles Beaudet, who is our vice-president of eastern Canada. We're pleased to

Industry committee  Those happen to be the three that are listed on the website, but that's certainly not a full list, by any stretch of the imagination. We've recently announced projects with P.E.I., for example, and Nova Scotia. In particular, we note that the Nova Scotia one has been sped up, s

Industry committee  I can't speak to that. Obviously, I don't know. I'm sure there are people with every service who are not happy. I can say that we put the customer first. We do extensive customer interviews. We subscribe to the NPS, net promoter score process, and have excellent results.

Industry committee  Thank you. That's a great question. To us, there are four key things that you need to succeed with rural broadband. You need money, you need spectrum, you need access to key infrastructure and you need co-operation. The barriers that you encounter in different rural areas of t

Industry committee  I think ours would be somewhat similar. There is the primary challenge of being able to reach rural areas. We adopt a national pricing structure. We're trying hard not to charge more if you are in a remote area versus close to urban areas. We try to make sure that people are pric

Industry committee  No.

Industry committee  Respectfully, Madam Chair, may I respond, please? I recognize that you're over time, but we—

Industry committee  You can do unlimited on wireless. Absolutely, you can. Xplornet offers unlimited packages on wireless. It's what we do. We do fixed wireless as opposed to mobile wireless. I'm not going to comment on Telus versus Rogers, but I don't want anyone here to walk away thinking you ca

Industry committee  This is C.J. Prudham at Xplornet. There are two types of licences we're talking about here. One is the spectrum licence issued by the federal government. The others are the various permits and licences required for actual deployment, whether that's on poles or erecting towers or

Industry committee  Again, I'm happy to jump in here, particularly because, as I said, we've announced a number of ones in eastern Canada in working with the provinces. It makes a big difference when you have both the federal and the provincial governments aligned, and even more so if you happen t

Industry committee  Xplornet likewise doesn't own any poles, but we would definitely agree with your statement. It is mind-blowing to us that it takes longer to permit a pole than it does to permit a tower in some areas of this country. Understandably, there's public consultation and things like tha

Industry committee  We've been successful and we've been unsuccessful in some CTI. One of the most important criteria is ensuring we're not overbuilding so that we're discouraging investments. Certainly in some of our projects that we know we were unsuccessful on, the issue was that a provider was t