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Citizenship and Immigration committee  There is no walk-in; however, I have dealt with a case in British Columbia where someone did happen to come in and speak to someone. What we did in that case was advise the local offices that if they encounter people coming in—

May 2nd, 2007Committee meeting

Clark Goodman

May 2nd, 2007Committee meeting

Clark Goodman

May 2nd, 2007Committee meeting

Clark Goodman

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  I believe that when people have questions about their status, they should be going to the missions.

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  To respond to why Melba isn't here today, Melba is the primary caregiver at home and she was unable to travel to Ottawa.

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  You are correct that the 1-800 number is for people living in Canada. For people living outside of Canada, the two main avenues open to them are our missions around the globe and of course our website, for information.

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  Again, as part of our promotional campaign, we'll encourage people to want to regularize their status. I cannot argue with you saying that some people may be hesitant to come forward because they don't like the outcome; however, by not dealing with it now and finding out what the

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  I would like to discuss that with the minister first, before responding.

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  I can appreciate the fact that someone walking into an office doesn't want to be told flat out one way or another what the decision could be on the case. And to that end, I have instructed local offices to be sensitive to people coming in and asking questions. I think part of our

May 2nd, 2007Committee meeting

Clark Goodman

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  I think the 75 that are being referred to in here—Initially, I said we received 1,900-odd callers, and all but 75 received confirmation that they were indeed citizens. So it's two different things.

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  I can speak about the campaign itself; I can't really speak about the decision to do it. From my point of view, we're trying to make sure that our websites are updated, that we now have, going into production, some promotional material around how to retain citizenship, how to p

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  Chair, at the direction of the minister we have created a special call centre unit to respond to people who are phoning in to check their status from within Canada. The case processing centre, or CPC, in Sydney has dedicated agents waiting to take calls when people phone, and if

May 2nd, 2007Committee meeting

Clark Goodman

Citizenship and Immigration committee  I believe that it takes approximately three or four months. Rosemarie, can you speak to that?

May 2nd, 2007Committee meeting

Clark Goodman