Citizenship and Immigration committee  I believe that we process over 60,000 proof applications a year. That has probably gone up over the previous years for a variety of reasons. As I indicated, the call centre numbers are that we've received about 1,900 calls on lost citizenship. Getting back to the proofs, we pro

Citizenship and Immigration committee  We have 400 active files that we are working on right now.

Citizenship and Immigration committee  I can only point to the hard numbers I have presented today. As I indicated, I think it was less than one-half of 1% of the overall calls that the call centre received.

Citizenship and Immigration committee  Mr. Chair, is this in relation to a specific case?

Citizenship and Immigration committee  Would you like to answer that?

Citizenship and Immigration committee  The media campaign was run in national dailies and weeklies, with an emphasis on the border areas. The public notice will promote the website and the dedicated phone number to answer questions about citizenship issues.

Citizenship and Immigration committee  I don't know how many times they were published.

Citizenship and Immigration committee  Certainly.

Citizenship and Immigration committee  In cases like this where benefits could be in jeopardy, I encourage the person to contact our office. We have also sent letters to the provinces and territories explaining this unique situation and asking them to contact us if they have any questions about someone's benefits. On

Citizenship and Immigration committee  I'm just looking for the right number to give you. The total number of inquiries about potential loss of citizenship received at the CIC call centre between January 26 and May 31, 2007, was 2,565, which is approximately 0.22%, or less than one-quarter of 1%, of calls that were r

Citizenship and Immigration committee  I'll respond to that, Mr. Chair. There's no reporting mechanism in place to track an individual case if it falls in the category A, B, or C. We have a quality assurance program in place to review our files to make sure we are doing a good job, but in terms of reporting on a type

Citizenship and Immigration committee  I can respond to that question. First of all, of course, we have the call centre out there and we have a dedicated line to answer people's questions, and if the questions cannot be answered at that point, the persons are referred to the case processing centre and they will call

Citizenship and Immigration committee  I don't have an exact date for when it went to print.

Citizenship and Immigration committee  This was done in response to some of the issues that the committee has been studying.

Citizenship and Immigration committee  I can't say if it's been distributed yet.