Industry committee  It doesn't work that way. Right now what we're interested in doing is designing the system for the benefit of the maximum number of customers. The maximum number of customers make use of the Internet in prime-time periods. That's when people come home from work. Most people have

Industry committee  They'd see it as, oh, okay, so if I'm not working and if I'm unemployed and if I don't have a job, I can come home and download movies at one o'clock in the afternoon. No, I don't think so. What we're trying to do is provide services to customers and families that make it conve

Industry committee  Maybe I wasn't clear on this. We measure congestion second by second. You can come to Calgary and you can see our tech centre. We'd love you all to come and do that. We monitor the congestion of all the networks, all the communities that we serve. Exactly as Mr. Bibic said, if w

Industry committee  I can respond to that. The first thing is that that's a draconian kind of step. It would involve more investment in the system, to no real advantage to our customers. Because we don't want to meter every minute of their day and how they're using the system, our system is not desi

Industry committee  The cost would be traumatic. It doesn't provide a better service to the customer.

Industry committee  No. I'd have to know when they're doing it. I'm not in a position to know when they're downloading.

Industry committee  All I measure is what capacity they use over a month.

Industry committee  If they want to do that with their customers through their investment, and they offer special services, if they want to do that, then that's fine. But that doesn't affect the rate that we charge them, because we're not going to do that.

Industry committee  The study is wrong. The information they gave you is old and it's out of date and it's wrong. And the Department of Industry is actually working with the OECD to come to a more rational explanation of what our speeds are and what our capacity is.

Industry committee  Thank you, Mr. Chairman. Good afternoon. Thank you, Mr. Chairman and members of the committee. My name is Ken Stein. I am senior vice-president of corporate and regulatory affairs at Shaw. I am joined by Jean Brazeau, senior vice-president of regulatory affairs at Shaw. As m

Canadian Heritage committee  First of all, are you talking about an ISP levy?

Canadian Heritage committee  Yes, you mean as telecom carriers.

Canadian Heritage committee  No.

Canadian Heritage committee  I don't know. Charlotte.

Canadian Heritage committee  Or in the world.