Citizenship and Immigration committee  We also have a relationship with the local school board. They teach ESL at our centre and in our host and youth host programs. Newcomers get a chance to practise their English with other newcomers and a volunteer. That's another method for how it's done. Thank you, Mr. Chair.

Citizenship and Immigration committee  Mr. Dykstra, with your permission, may I refer the question? I don't have the daily practice and we have our settlement services manager of eight years here. I think she would be able to better answer that question, sir.

Citizenship and Immigration committee  Thank you, Mr. Chair. Good morning, Mr. Chair, honourable committee members, staff, and ladies and gentlemen. I'd like to proceed directly to three examples of best practices successes at our centre, if I may. The first would be the delivery of settlement services. This is g