Citizenship and Immigration committee  Employment is important, but how has the Government of Canada responded to or addressed the harmony of families and individuals?

Citizenship and Immigration committee  At our agency we don't provide language classes. We just have funding for the ISAP, the immigrant settlement adaptation program. So we don't have LINC or the other program.

Citizenship and Immigration committee  The voucher idea is good. The people, when they speak English...most of them are from poor families. They are marginalized, and this gives them some incentive to go. It's very good.

Citizenship and Immigration committee  Pre-migration and post-migration settlement services are important. For example, we have clients who have studied here for the past 10 years. They go back to their home countries and come back after 10 years with their whole families. Their status changes, because by the time the

Citizenship and Immigration committee  We fully recognize that employment is very important, but employment doesn't mean the individual has no emotional problems. The Government of Canada, with the Citizenship and Immigration program, should pay more attention to counselling and family services for newcomers. For the

Citizenship and Immigration committee  We serve an average of at least 4,500 every year.

Citizenship and Immigration committee  We have a waiting list for some of the cases, but emergency cases referred by the police don't have to wait. For wife assault or sexual assault, no, they don't have to wait. Sometimes you even have to do a home visit because something happened. These are our priority cases.

Citizenship and Immigration committee  Yes, we have a waiting list. Some other agencies are doing parent-child relationships, and there are quite a lot of workshops, so we would probably put these on a waiting list. If it's not a severe marital case, we would put it on a waiting list. This is actually a pressure for

Citizenship and Immigration committee  The less urgent ones have to wait at least three to six months, but we try to call them again if we have time. If, in that period of time, there are not many urgencies, then we have to call them and try to help them. This is a pressure for the agency and the staff as well.

Citizenship and Immigration committee  This is a very good suggestion. Actually, one agency cannot do all things, so collaboration and networking is the way, because each organization has its own strength and its own capacity and resources. One agency cannot do the whole thing, so the best practice is just to liaise a

Citizenship and Immigration committee  Good morning, Mr. Chair and all committee members. Thanks for the opportunity to come here to talk about the best practices of Chinese Family Services and our settlement services. I would like to start with an introduction of Chinese Family Services of Ontario and the existin