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Industry committee  What we communicated is consistent with the way we always communicate to our customers about software updates and what we do with that ReadMe statement. As I described before, it could be different every time. There are always features that are being constantly re-evaluated and u

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  This is the current software right now, so as I described, 11.3 is coming out with some enhanced features.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  I could probably take this away and try to get you more comprehensive answers, but what I can tell you is that the testing.... We have the same devices everywhere in the world and we have standards that we have to meet, different standards in different countries. What we do is ma

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  —so we have to be testing very vigorously for all the various situations in order to make sure that we meet all the standards that are required.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  —the user experience is so different.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  I think you would also agree that you'd rather keep the hydraulic machines that you're familiar with running than have them unexpectedly shut down.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  I agree.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  Can you clarify what you mean by compensation?

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  Our customers worldwide are our reason to be so we have to listen to them. I can't imagine that we would favour one country's customer over another.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  It's our philosophy to listen to our customers.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  They currently are.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  Again, the new phones, the 8 and the 10 have a lot more features, and they're engineered differently. They have different batteries and different components in them, so they're not experiencing the problem.

March 1st, 2018Committee meeting

Jacqueline Famulak

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  —for newer devices? That's an interesting question, but our sales always go up in the month of December because it's Christmastime.

March 1st, 2018Committee meeting

Jacqueline Famulak

Industry committee  We came out with new devices also this year, the 8 and the 10 just before Christmas, so we're not sure.

March 1st, 2018Committee meeting

Jacqueline Famulak