Veterans Affairs committee  When I say we didn't invent it, I believe it was originally launched in the United States, and being a good idea it spread across the border, which is great. On a very practical level, it's opening up opportunities for hiring veterans, raising awareness within various sectors i

Veterans Affairs committee  Our commitment is to serve veterans in the way they want to be served, in the most efficient way possible, throughout the country. As you've noted, and as has been noted, not every location can benefit from having a district office or a local integrated personnel support centre,

Veterans Affairs committee  Very importantly, the discussion starts to happen before they release. The individual who's releasing will be engaged within the Canadian Forces, having discussions around their aspirations and expectations as they begin to transition. At that point, even before their release, th

Veterans Affairs committee  We do manage our service standards and report monthly. Those are available on our website. For instance, we can attest to the fact that the time to adjudicate a disability award has decreased by 30%. The turnaround time to be accepted into the program for rehabilitation decisions

Veterans Affairs committee  Risk can mean different things. When it comes to using these tools, what's important is that there are a number of factors that have to be looked at. There is not just one. Even the word “risk” in a risk assessment is actually a compilation of many different factors. For instanc

Veterans Affairs committee  Well, like any organization, you're going to evolve. You're going to change. In our organization, we have, over time, shifted from an organization focused primarily on war service veterans. We are now moving to having more Canadian Forces veterans than war service veterans. In a

Veterans Affairs committee  You've asked a number of questions. I'll try to address them in order. First of all, it's true that we have about 218,000 clients, but that includes a very large number of survivors—about 76,000—who typically do not require case management services. Within that, we have about 13

Veterans Affairs committee  There is an integrated personnel support centre, which is a satellite of the Moncton IPSC, but it is located in Charlottetown.

Veterans Affairs committee  I'm not sure of the exact answer. I believe there are three.

Veterans Affairs committee  That would be an approximate answer, yes.

Veterans Affairs committee  The provision of the front-line case management services will continue to be provided to our veterans in Charlottetown, P.E.I. What we have to do is make sure that as we.... I mean, our demographics are definitely driving some changes in the department. As the numbers decline, th

Veterans Affairs committee  Case management services will continue to be provided in Prince Edward Island. In many parts of the country today we do that in areas where we don't have a district office. We do it through making sure that our veterans know who their case manager is. They will be contacted by

Veterans Affairs committee  Yes.

Veterans Affairs committee  This planning is under way right now. We have the benefit of the time to do this properly, and those decisions will be made in due course.

Veterans Affairs committee  There's no decision yet.