Public Accounts committee  No, we haven't looked at that. It was after our audit.

Public Accounts committee  Mr. Chair, thank you for the opportunity to discuss our spring 2018 report on socio-economic gaps on first nations reserves. Joining me at the table is Joe Martire, the principal responsible for the audit. Successive governments have made numerous commitments to improve the w

Foreign Affairs committee  I will answer the first question and ask Ms. McCalla to answer the second. The first question was about a potential bill of rights. It is of course important for the government to be clear about the services offered. Do we need a bill of rights or is there another way of going a

Foreign Affairs committee  As Ms. McCalla says, the department has the discretion to provide that service. We indicated that the type of service that might be provided at one mission will be different from the services provided at another mission. I think it's exactly in these types of situations that they

Foreign Affairs committee  That's one of those things that we really wouldn't question. It's up to the department to decide what the right cycle is. They've determined that 18 months is the right cycle, and we found that they weren't able to do even that. Again, I really think the department would be the o

Foreign Affairs committee  Again, that's primarily because of what's happening with moving from five-year passports to 10-year passports. The charge is $25 per passport—

Foreign Affairs committee  Again, this is the data provided by Global Affairs Canada. This graph is illustrative of their estimate. I'll ask Ms. McCalla to provide the details.

Foreign Affairs committee  We can go back and explore what sort of information we have, first of all. We need to make sure that the information we give you on it would be accurate and then sort out how to do this. We wouldn't be able to provide the information today.

Foreign Affairs committee  That's an issue of government policy and whether the government wants to offer that type of service. What we've said is that the department needs to make sure it communicates as well as possible to Canadians who are travelling or living abroad about what types of services they

Foreign Affairs committee  I believe there is already a way for travellers to register with Global Affairs Canada. However, while there may be some motivation for people to register that they are travelling somewhere, they have, I suppose, less motivation to say they've come back. Sometimes that type of th

Foreign Affairs committee  Even if people are registered, sometimes in the circumstances it can be very difficult to contact them. If you're dealing with a hurricane or an earthquake, it can still be difficult to contact them. That's something that Global Affairs would have to tell you: what types of thi

Foreign Affairs committee  It is hard to explain. Perhaps employees from the department could explain it better. We did find that, in those cases, officers from the department had indeed communicated with the persons directly affected when there were signs of torture. They contacted those persons in a tim

Foreign Affairs committee  We certainly didn't put that type of information in the report. I believe we did indicate that the department received, I believe, 5,000 requests for information. I'm just trying to find that—

Foreign Affairs committee  —and they responded very quickly to the requests they did get.

Foreign Affairs committee  I will start, and then Ms. McCalla can answer about standards. In paragraph 19 of our report, we particularly indicate that during Irma and Maria, which we say damaged 16 countries and territories—and we don't have the number of Canadians affected—the Emergency Watch and Respons