Public Safety committee  Legitimate complaints are anything you can think of, anything from.... By and large, a lot of these legitimate complaints deal with explanations. A lot of the time it's not so much that what is being done is necessarily incorrect; it's that the offender maybe doesn't understand w

Public Safety committee  It could even be something where it's not “This ice cream is cold”; it could be anything to the extent of “This is ice cream. I don't like it.” There's nothing that precludes them from complaining about anything. So anything you can think of can fit into that bracket.

Public Safety committee  Yes, I am.

Public Safety committee  By and large, in regard to what any of us analysts do, we'll get a file, and depending on what the issue is, it varies in thickness. Some of them are very small and some of them are very large. The first thing we're going to do is look at everything in the file, see what the issu

Public Safety committee  No. It would have to be escalated through the various levels. I work at the third level, so for it to reach me, depending on the nature of the complaint.... Certain complaints can be submitted directly at higher levels, depending on their nature, but if you look at your more typi