Industry committee  Right. I understand that there are occasionally safety regulations and other things that might also be covering the situation. But, Mr. Gaheer, I think the trouble is that the copyright TPMs are affecting real world products, and it's kind of an overreach, from our point of view.

Industry committee  In...?

Industry committee  No, but I guess when people say that things are unauthorized circumventions, they're referring to the unauthorized part being circumventing the TPM or causing some other kind of harm to the manufacturer. I think that's where the discussion gets a little confusing. As long as peop

Industry committee  Well, they certainly spend a lot of effort on trying to defeat bills like this, but yes, there have been situations where manufacturers have gone after especially aftermarket providers of auto parts and medical device secondary market manufacturers. They do ask for either injunct

Industry committee  Yes, I think we can get it. I don't think we're being a rogue state at all to give consumers a repair right. It's being brought forward in New York State. It's already in Massachusetts and a number of other states in the United States, so this debate is happening actively there.

Industry committee  Yes, I'm actually.... I don't have the bill right in front of me, the text—that's my mistake—but the definition of “repair” would be the place to go to try to add additional detail.

Industry committee  Thank you for your question. I'm going to make reference to a paper that I'll provide the committee. It's called, “If a Machine Could Talk, We Would Not Understand It”. It's from Anthony Rosborough. He discusses the fact that a definition has to be contextual. I won't go into

Industry committee  I am hesitant to give you the text I would propose. However, I would like to submit it to you later. As I said, the study I mentioned offers some ideas.

Industry committee  I'll start, because I don't know, and I'll pass it to Matt. I hope he knows.

Industry committee  On the last point, I'd say that consumers are fairly conversant with making unauthorized repairs voiding their warranty. I think they expect that. I think they'd make this trade-off in the ability to go aftermarket. On your first point, for something like an insulin pump, I wou

Industry committee  I was referring in those somewhat disjointed remarks at the end to the interoperability, because interoperability means different things. It's interoperable to the extent of doing what? I'm saying “interoperable” to the extent of making repairs. I hear the corporate side saying t

Industry committee  Thank you, Chair. Honourable members, my name is John Lawford. I'm executive director and general counsel at PIAC, a national not-for-profit and registered charity. We provide legal and research services on behalf of consumers and, in particular, vulnerable consumer interests co

Transport committee  My understanding is that we don't generally have what I'll call the internal complaint numbers. I'll note that in the banking industry, the regulations were just changed to require internal complaints to be logged and then provided to the Minister of Finance so that groups like o

Transport committee  Yes.

Transport committee  The regulations were just changed at the start of September. I wouldn't swear to that, but it used to be that way; you're correct.