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Transport committee  I just want to clarify that in terms of the right to a service-level agreement, right now railway companies are offering service-level agreements on their websites, but they fall short of what shippers need. That's why we come back to the elements—

February 28th, 2013Committee meeting

Fiona Cook

February 28th, 2013Committee meeting

Fiona Cook

Transport committee  You are correct. It does invoke that right, but whether it will be successful in generating improved agreement, that's where we disagree.

February 28th, 2013Committee meeting

Fiona Cook

Transport committee  The issue here is that we wanted consent—

February 28th, 2013Committee meeting

Fiona Cook

Transport committee  Thank you, Richard. As you noted, the key objective here is greater partnership between the railways and its customers. Close working relationships between our member companies and Canada's railways are not only key to our present-day competitiveness in international markets, b

February 28th, 2013Committee meeting

Fiona Cook