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Industry committee We have approximately 180 employees.
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee Certainly, consent forms a significant part of the complaints we receive. Yes.
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee We've issued a number of documents that seek to inform both organizations. We have given guidelines to organizations on this matter and also to individuals, so that exists. We're currently having discussions with stakeholders at the OPC in trying to establish new priorities for
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee I reiterate what I answered to Madam Nash, namely, yes, C-13 and S-4 on the issue of warrantless access to information create challenges and issues. The decision of the Supreme Court in Regina v. Spencer is extremely useful and sets good parameters. I think it would be useful t
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee One of the virtues of PIPEDA in my view is it is written in general terms, so it's conceivable that certain concepts like personal information, consent, or other concepts that are fundamental to PIPEDA might be further clarified. But on the whole I think it's better to have legis
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee I think you're referring to data brokers.
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee That is clearly an area of concern. When individuals, consumers by and large, provide information to companies, they do so on the basis that they will receive a direct service from the company, and the agreement between the individual and the organization is information provided
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee Clearly, we will do the work that we are required to do with the resources available. I said that this new obligation would lead to a major increase in our workload. In Alberta, the workload basically doubled when a similar mandatory notification system was adopted. The workload
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee The first point I would make is that we can devise a breach notification regime in any number of ways. The one that you have in front of you is a good compromise. It's reasonable. Is there a better system conceivable? Probably. What I would ask you to do is to adopt that regime b
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee As I said earlier, we can think of various ways of sending these mandatory notifications. The important thing is to have a system. At the end of the day, this seems to be a reasonable system. Alberta's experience shows that companies and organizations provide notifications in m
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee Yes. If we fear that certain conditions that we feel are necessary for compliance will not be respected by an organization, we have 45 days to seek redress in the Federal Court.
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee Yes, it gives us flexibility to come to an agreement that makes sense with organizations on how to comply with the act.
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee I would say that we have worked on complaints involving children, and we have been able to set certain parameters for how to obtain consent when the services provided by the organization are of interest to children, so it's not that we are currently without any tools to ensure th
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee We could spend a whole day on this issue of consent. Obviously, whether people provide consent with all knowledge of the consequences of their giving consent is a huge issue, and in many, many cases consumers, individuals, do not realize what they are consenting to. There's no qu
February 17th, 2015Committee meeting
Daniel Therrien
Industry committee We have done that in the form of guidance to organizations, asking organizations to use plainer language when they seek consent. That's obviously only an incomplete answer, but at the end of the day, it is organizations that know the service they are providing and know what kind
February 17th, 2015Committee meeting
Daniel Therrien