Information & Ethics committee  It is a very important issue for members of our industry. As insurers who insure against privacy breaches through cyber liability insurance, they're extremely interested in not only preventing privacy breaches by their own operations but also providing advice to customers to avoi

Information & Ethics committee  Unfortunately, we're in a wait-and-see situation.

Information & Ethics committee  The membership is voluntary.

Information & Ethics committee  Ninety per cent of the property and casualty premiums written in Canada by private insurers are written by members of IBC.

Information & Ethics committee  We represent the actual manufacturers, the insurers themselves, but I would have to suggest that it seems to be the case that brokers are an older group, yes.

Information & Ethics committee  I'll let my colleague Mr. Lingard answer that question.

Information & Ethics committee  I share Frank's view of our industry. I hadn't thought of it either, but absolutely it would be an interesting proposition to consider.

Information & Ethics committee  You've raised a very interesting question, and it is going to be very difficult to come to the right spot for an answer. Legislatively, I'm not sure how you would manage that. We are dealing with young people—that's one example—and they want the right to be forgotten. Perhaps th

Information & Ethics committee  I'd like to build on the “right to be forgotten” concept. We have to deal with that very carefully going into the future so that it does not result in unintended consequences. I have concerns on two fronts. Insurance fraud is a big issue in our industry. It's a concern. If so

Information & Ethics committee  Thank you, Mr. Chair. My name is Randy Bundus, and I am senior vice-president, legal and general counsel with the Insurance Bureau of Canada. I am joined by my colleague Steven Lingard, who is IBC's director, legal services, and chief privacy officer. We are pleased to represen

Industry committee  The Spencer decision, which relates to the ability of the police to request information of the service provider—the Internet service provider, if I recollect the facts properly—doesn't really have a big impact on our industry. However, we do require as an industry that, when the

Industry committee  With regard to what's meant by a reasonable expectation of privacy, we have to balance privacy rights against the fact that there's fraud out there, so what is reasonable has to be determined in that context.

Industry committee  The Insurance Corporation of British Columbia, as a government-owned insurer, is not one of our members. We have privately owned insurers as our members.

Industry committee  We have an agreement among insurers that they will conduct themselves according to certain ethics. That's set out in a claims agreement among themselves. As my colleague Mr. Dubin said, because insurers are subject to bad faith claims, if they act inappropriately in handling a cl

Industry committee  Yes: specifically with regard to a code of conduct, apart from what's in the claims agreement, no, we do not have one in our industry.